Work Location:Barrie, Ontario, Canada
Hours:37.5
Line of Business:Technology Solutions
Pay Details:$68,700 - $98,400 CAD
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:We're hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie. In this role, you'll provide Level 2 operational support for a large-scale enterprise network environment and help maintain the stability, availability, and performance of business-critical services.If you're experienced in network operations, enjoy troubleshooting complex issues, and work well in fast-paced environments, this could be a strong fit.
What you'll do- Provide Level 2 support for enterprise network infrastructure
- Monitor, investigate, and respond to network incidents and service alerts
- Troubleshoot issues across LAN, MAN, WAN, RLAN, wireless, firewall, load balancing, and optical environments
- Support incident management and service restoration activities
- Perform problem determination and root cause identification across multiple network technologies
- Work closely with internal teams, clients, and vendors to resolve technical issues
- Use enterprise monitoring and diagnostic tools to assess network performance and health
- Strong contribution to the ongoing stability and resilience of a 24/7 network operations environment
What you'll bring- Strong experience supporting enterprise network environments
- Solid understanding of TCP/IP, routing, switching, and telecommunications connectivity
- Strong communication skills, both written and verbal
- Ability to stay organized, manage multiple priorities, and work effectively in a high-tempo environment
- A collaborative, self-motivated, and detail-oriented approach
Technical skillsYou should have experience with several of the following:
- Cisco routers and switches
- Firewalls, Load balancers, and Aruba wireless technologies
- Switching and routing across:
- Cisco Catalyst 2950, 2960, 2970, 3550, 3560X, 3750, 3850, and 6500 series
- Cisco Nexus 2000, 5000, 7000, and 9000 series
- SD-WAN, including Cisco/Viptela
- Aruba Silver Peak, Aruba CX switches
Nice to haveExperience with any of the following would be considered an asset:
- Palo Alto Firewalls
- F5 Load Balancers
- Aruba or Cisco wireless solutions
- VMware NSX
- Virtualization
- Cloud computing
- Network security
- VMware
- AWS
Monitoring and diagnostic toolsExperience with one or more of the following tools is preferred:
- Tivoli ITNM
- PagerDuty
- SevOne
- Infoblox
- ExtraHop
Education and certifications- Technology degree, diploma, or equivalent work experience
- CCNP certification is required
- Minimum 3 years of Network Operations experience
- PCNSE is an asset
- Microsoft Azure certification is an asset
Shift schedule:This role operates on a rotating 12-hour shift schedule in a 24/7 environment:
- 7:00 AM to 7:00 PM
- 7:00 PM to 7:00 AM
Candidates must be available to work both day and night shifts based on the team schedule.
About the teamThe Operations Support Group (Network Operations) is a frontline service availability team responsible for supporting a mission-critical enterprise network environment. The team provides dual-site, 24/7 coverage and responds to network anomalies identified through a range of monitoring platforms and operational processes.
Why applyThis is an opportunity to work in a high-impact network operations role supporting critical infrastructure in a fast-paced enterprise environment. You'll join a team that values responsiveness, technical depth, collaboration, and operational excellence.
Application noteWe are committed to creating an inclusive and accessible hiring process. Accommodation is available on request throughout the recruitment proces
Language Requirement (Quebec only):Sans Objet
