Job Summary
The IT Manager will lead IT strategy, infrastructure, and support for multiple law firms operating in both Canada and the United States, with a focus on cybersecurity, data protection, M&A integration, and reliable service delivery. This role reports to the Vice President, Corporate Technology at Litco LSO and involves hands-on management of vendors, projects, and teams to drive efficiency, standardization, and security across jurisdictions as new firms are onboarded into our environment.
Key Responsibilities
- Oversee IT infrastructure including networks, servers, Azure services, Active Directory/Entra ID, backup and recovery platforms, and Microsoft 365 tenant administration for Canadian and U.S. offices.
- Administer and optimize Litco LSO's core tool stack: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Azure, Filevine, Sage Intacct, Sophos, and related integrations.
- Contribute to IT due diligence and technical integration activities for mergers and acquisitions, assessing incoming firms' environments
- Execute integration roadmaps for each new firm, including identity, email, document management, line-of-business applications, networks, security tools, and end-user devices.
- Manage endpoint protection and security using Sophos and other security tools, including configuration, monitoring, and incident response.
- Manage procurement, asset tracking, hardware/software licensing, vendor relationships, and IT spend across multiple firms and regions.
- Lead cybersecurity initiatives: MFA, encryption, endpoint protection, security monitoring, penetration test remediation, and ongoing security awareness training.
- Ensure compliance with applicable privacy, data residency, and professional obligations in Canada and the United States, collaborating with leadership and external partners as needed.
- Own the IT service desk function, including incident, request, and change management, onboarding/offboarding, and escalations-especially during new firm integrations.
- Develop, maintain, and enforce IT policies, SOPs, disaster recovery plans, and documentation that scale as new firms are acquired.
Required Qualifications
- Strong experience with Microsoft technologies, including:
- Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)
- Azure and Azure AD/Entra ID and related security controls
- Windows Server and Windows desktop environments
- Hands-on experience managing and supporting:
- Sage Intacct (in coordination with Finance)
- Security tooling, particularly Sophos
- One or more current Microsoft certifications.
- Demonstrated experience supporting multi-site or multi-entity environments, ideally spanning both Canada and the United States.
- Experience leading technical integrations for mergers, acquisitions, or major consolidations (e.g., tenant consolidations, system migrations, and standardization projects).
- Solid understanding of information security best practices and frameworks; experience working with regulatory and privacy requirements in Canada and the U.S.
- Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders and build strong relationships with firm leadership.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
What We Offer
At Litco LSO, we know that a caring team is a team that is cared for. Just a few of the perks of joining our team include...
- High-performance culture - You can be a dreamer, and you're not the only one. Thrive in our A-player community of high-achieving visionaries with a passion for finding ways to make a positive impact.
- Learning and development opportunities - We will support and invest in your evolution and improvement because we believe that exceptional people crave the opportunity to grow.
- Freedom and responsibility - We have a culture of freedom and responsibility, which means hiring talented people and then getting out of their way. We believe in trust and transparency, flexibility, recognition, and appreciation.
- Health and Wellness benefits - The well-being of our team members always comes first. Health benefits, a virtual employee assistance program, and a flexible health and wellness spending account are just a few of the ways we support our team.
- In-house book club - We get paid to read! At Litco LSO, we believe in rewarding our team members for investing time in their personal and professional development.
- Flexibility - Yes, the rumours are true! We offer unlimited paid vacation and a hybrid model for working remotely and in-office.
This is an opportunity to do the best work of your career - with people who expect the sameofthemselves.
