IT Manager Lending System Applications

Teachers Federal Credit Union

• $120K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or 8+ years' experience in lending platforms
  • Knowledge of FISERV - Loan Director/Velocity LOS is preferred
  • Experience in auto lending processes and underwriting strategy
  • 4+ years managing lending operations required
  • 5+ years in IT project and platform management
  • Understanding of SQL and databases (MS SQL Server/Oracle)
  • Scripting skills in Python, Perl, Shell, or Batch preferred

Responsibilities

  • Develop member-focused strategies to address business needs and manage service requests
  • Collaborate with business teams and vendors during requirement gathering and implementation
  • Oversee Lending IT development projects including POS and LOS platforms
  • Establish SLAs with lending partners and assess vendor deliverable quality
  • Ensure vendor accountability for quality and alignment with business interests
  • Manage vendor integrations and user access within the Lending platform
  • Work with business leaders to define requirements and create improvement backlogs
  • Coordinate project planning, delivery tracking, and communication of statuses

Benefits

  • Eligibility for annual discretionary bonus and quarterly performance incentives
  • Paid time off for vacation, personal days, and holidays
  • 401(k) company contribution
  • 100% coverage for dental and vision premiums
  • Tuition reimbursement for full-time employees
  • Employee discounts on loans with lower interest rates
Full Job Description
Description

Summary:

The IT Manager Lending System Applications leads the Technology development and support of the Lending platform and integration. The role requires managing a team of analysts and contractors supporting the technology for Core lending Platform.

Education and/or Experience:
  • Bachelor's degree in a relevant field or a minimum of eight years' lending platform experience required
  • Knowledge of FISERV - Loan Director /Velocity LOS is highly preferred
  • Experience in Auto Lending process and Underwriting strategy.
  • Minimum four years managing lending operations required
  • Minimum five years' IT project and platform management experience required
  • Good understanding of SQL, databases (MS SQL Server, or Oracle) required
  • Scripting experience such as Python, Perl, Shell or Batch preferred
  • Strong troubleshooting and problem-solving skills
  • Good communication skills with the ability to present technical details to a non-technical audience
  • Able to work cross functionally in a fast-paced and rapidly changing environment


Job Responsibilities:
  • Builds member-centric development approach to track all the business needs, handle the service requests and production incidents.
  • Champions the development process through collaborating with multiple business teams and Lending platform vendors to facilitate requirement gathering, design, build, test, implementation and platform support.
  • Manages the development, design and execution of Lending IT development projects including POS and LOS platforms
  • Coordinates with Lending partners and platform vendors to establish SLAs, assess quality of the deliverables from vendors
  • Manages vendor team deliverables quality and hold accountable to ensure Lending business interests are protected
  • Manages various Lending platform vendor integrations, user access and permission provisioning, product parameter and pricing configuration
  • Works closely with Business SMEs and Lending business leaders to document and define the requirements to create the backlog of improvements/enhancements
  • Coordinates with cross functional teams to plan projects, track delivery, communicate project status, risks and issues
  • Publishes Weekly Status reports on the various initiatives, publish the platform monthly metrics for Governance & Steering committee meetings
  • Adheres to IT standards, Compliance, Internal / External audits and SDLC process
  • Perform all duties inherent in the role of manager


Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:
  • This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives.
  • Paid time off for vacation, personal days, and holidays
  • 401(k) company contribution
  • Teachers pays 100% of Dental & Vision premium
  • Tuition reimbursement is offered to full-time employees
  • Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers


The good faith range for this position is $120,500 - $150,750 per year. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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