Job Title:
IT Manager III - Governance and Technology Enablement Solutions

Location:
Block 23

What you'll do:
IT Manager III is a delivery leader within the Enterprise Application Services organization. In this role you'll manage teams responsible for developing and maintaining scalable, secure and compliant enterprise platforms that enable technology innovation, while ensuring alignment with architectural standards, regulatory requirements, and organizational governance objectives. You will lead a team of application developers, QA engineers, and support specialists. Additionally, this role partners closely with Enterprise Architecture, Cybersecurity, and other key stakeholders to deliver modern platform capabilities that support responsible AI adoption and technology governance.

In this role you will foster a collaborative environment with focus on continuous improvement and delivery of working software. As IT Manager III, you'll also participate in strategic and tactical planning for the delivery of products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals.

• Define and execute the product and technology roadmap.
• Lead and develop high-performing engineering and product teams.
• Foster a culture of innovation, accountability, continuous improvement, and customer focus.
• Ensure platform availability, performance, security and operational excellence.
• Manage vendor relationships and third-party technology integrations.
• Provide technical and architectural direction for the development, design, integration, testing, and maintenance of the platforms.
• Drive modernization, automation, scalability, and platform reliability initiatives.
• Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.
• Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.
• Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.
• Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.

What you'll need:

• 7+ years of related experience in IT-App Support, IT-Development, IT-Networking or similar field.
• Bachelor's degree in related field required.
• Previous leadership experience required.
• Experience building and managing applications and platforms.
• Strong understanding of cloud technologies, DevSecOps practices, API integration, and software development lifecycle management.
• Intermediate knowledge of general Financial Services or Banking is preferred.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.
• Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!