IT Management Specialist

Educology Solutions, Inc.

$80K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 2 years of practical experience in IT management from industry, government, or consulting.
  • 5 years of experience in contingency contracting or in managing/using contingency tools.
  • Experience managing IT projects using various Microsoft tools.
  • Knowledge of managing IT services and strategies in a professional environment.
  • Technical expertise in benchmarking IT services and best practices.
  • Proficiency in Microsoft Excel, Access, Word, PowerPoint, and SharePoint.
  • Must hold a DOD Secret clearance at the time of proposal submission.

Responsibilities

  • Provide project management support for implementing a robust IT benchmarking program.
  • Identify critical tasks, manage project meetings, and track suspense dates for action items.
  • Prepare executive presentations and briefings for senior J6 leadership.
  • Conduct pre-assessment activities including customer interviews, questionnaire evaluations, and follow-up question development.
  • Record expert feedback during benchmarking assessment visits and compile observations.
  • Analyze and report findings with recommendations and alternatives for best practices.
  • Develop and deliver standardized IT benchmarking procedures, processes, templates, and tools for a centralized process library.
Full Job Description
ESI is seeking an IT Managment Specialist to support one of our customers.

Duties & Responsibilities:

Responsible for providing project management support to an information technology (IT) organization responsible for implementing and sustaining a robust IT benchmarking capability. Responsible for identifying critical tasks, managing project meetings and suspense dates for action items, and preparing executive presentations to senior J6 leadership. Performs IT benchmarking pre-assessment visit activities which include participating in and recording the results of customer interviews, evaluating responses from pre-assessment questionnaires, and developing follow up questions for visit interviews. Provides Benchmarking Assessment visit support to include recording comments and feedback during subject matter expert interviews, collecting observations and generating an out-briefing presentation to senior J6 officials. Responsible for collecting, analyzing, and creating a final report which includes observations, recommendations, and alternatives for best practices. Responsible for tracking status of assigned actions for both best practices and IT service improvement opportunities. Develops and delivers IT benchmarking standard operating procedures, processes, templates, examples, checklists, tools, and policies for inclusion in a process library to support the advancement of the IT benchmarking program.

Minimum Experience:

  • Two (2) years of practical industry, government and/or consulting experience in information technology management.
  • Five (5) years of experience in contingency contracting and/or experience in managing/using contingency tools.
  • IT project management experience using various Microsoft tools.
  • Knowledge and experience in managing information technology services and strategies.
  • Technical skill in benchmarking IT services and support for best practices
  • Proficiency in basic analytical software such as Microsoft Excel and Access, and proficiency with the Microsoft Office suite, to include Word, PowerPoint, and SharePoint.
  • Must have DOD Secret clearance at time of proposal submission.

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