The IT Manager will oversee a team responsible for supporting Azure and Office 365 infrastructure, managing new server buildouts and deployments, collaborating with the specialists to implement new features and tools, and providing day-to-day IT support. The incumbent will direct the team to work with various stakeholders to ensure servers meet technical requirements, while fostering strong processes, compliance, mentoring, auditing, inventory management, and security across the IT infrastructure.
This opening is for a full-time salaried position located in the ITCON Services headquarters in Vienna, VA. Applicant must be a permanent resident or citizen of the United States.
Required Responsibilities:- Team Leadership and Mentoring: Recruit, manage, and mentor a team of IT specialists and engineers; conduct performance reviews, deliver training programs, and promote skill development in Azure, Intune, MDM, and emerging technologies.
- Device and Inventory Management: Oversee device lifecycle including procurement, manual reordering via stock monitoring and POs, tracking through physical counts/barcodes, shipments, and secure decommissioning; enforce strong inventory controls with audits.
- Infrastructure Security: Direct team in securing overall IT infrastructure with firewalls, IDS/IPS, encryption, MFA, patch management, network segmentation, vulnerability assessments, and compliance with CMMI/ISO standards.
- Azure/Intune MDM Oversight: Manage team deployment and administration of Azure, Intune for endpoint management, device enrollment, policies, app deployment across platforms, and Office 365 integration.
- Process Auditing and Optimization: Lead CMMI/ISO-aligned audits, implement robust processes for change management/server buildouts/deployments, and ensure team adherence through documentation and continuous improvement.
Required Skills and Qualifications:- 5+ years managing IT teams with hands-on experience in Azure, Intune, MDM, device handling, inventory/ordering/tracking, and infrastructure security.
- Demonstrated expertise in team management, mentoring, facilitation, strong problem-solving, initiative, and minimal supervision; excellent oral/written communication and documentation skills.
- Experience overseeing server buildouts, hypervisors (VMware/Hyper-V), network design/troubleshooting, and configuration management tools.
Desired Skills and Qualifications:- Bachelors in IT, Computer Science, or related field.
- Certifications in Microsoft Azure Administrator, Intune, ITIL, PMP, or security frameworks; proven success in federal-grade environments with FISMA/CMMI/ISO compliance.
- Advanced skills in Office 365, Linux/Windows tools, and stakeholder facilitation across business, projects, and contracts.
