Job DescriptionProgram Manager - IT Infrastructure & Operations
Location:Dallas, TX | Ashburn, VA | San Francisco, CA | Denver, CO | New York, NY | Charlotte, NC | Boston, MA
Your RoleThe Program Manager supports the planning and delivery of IT Infrastructure and Operations initiatives, ensuring projects are delivered on time, within scope, and aligned with organizational priorities. This role works closely with engineering, operations, security, and vendor teams to drive execution across multiple infrastructure-focused programs in a fast-paced IT environment.
What you'll do- Lead and coordinate IT infrastructure projects including network upgrades, cloud migrations, server and storage refreshes, and endpoint lifecycle initiatives
- Develop and manage project plans, schedules, milestones, risks, and dependencies
- Track progress and maintain clear and accurate project documentation
- Facilitate cross-functional collaboration across engineering, operations, security, and vendor teams
- Support governance processes, change management, and operational readiness activities
- Provide regular status updates to business and IT leadership
- Ensure projects remain aligned with organizational priorities and operational goals
What you'll need- 3-5 years of experience managing IT infrastructure or IT operations projects
- Working knowledge of networking, cloud platforms, servers and storage, and end-user computing
- Strong communication, organization, and stakeholder management skills
- Experience with project management tools such as Jira, Azure DevOps, Smartsheet, or MS Project
Compensation RangeOur published pay ranges reflect the minimum and maximum target for new hire pay based on role, level, and geographic location. Individual compensation is determined by job-related skills, experience, and relevant education or training. Total compensation may include base salary, bonus, and long-term incentives.
Base salary range:$110,000 - $135,000 annuallyThis range represents the Company's good-faith estimate at the time of posting.
Benefits include medical, dental, vision, life and AD&D insurance, 401(k) match, disability coverage, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.