Southern Company

IT Infrastructure Analyst - F5 Support Engineer

Southern Company$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or a related field, or equivalent experience
  • Knowledge of application and network technologies
  • Understanding of security policies and industry best practices
  • Strong communication and influencing skills
  • Ability to manage priorities and meet customer commitments
  • Exceptional analytical and troubleshooting skills

Responsibilities

  • Configure and manage F5 BIG-IP application delivery components
  • Collaborate with customers to develop scalable BIG-IP solutions
  • Resolve incidents within defined SLAs
  • Conduct cross-functional troubleshooting for issue identification
  • Perform packet captures for problem diagnosis
  • Implement cloud-based and on-premises F5 security policies
  • Audit BIG-IP objects for cleanliness and performance
  • Handle software upgrades and hotfixes for F5 systems

Benefits

  • Opportunity for career advancement in a reputable company
  • Engagement in high-impact projects with critical applications
  • Access to professional development and technical training
  • Supportive team environment fostering collaboration
Full Job Description
Job Description

IT Infrastructure Analyst - F5 Engineer

JOB SUMMARY:

The F5 Support Administrator is responsible for the configuration, maintenance, troubleshooting, and optimization of F5 BIG-IP application delivery controllers (ADCs) and related load balancing infrastructure. This role ensures high availability, performance, and security of critical applications by managing traffic distribution, SSL offloading, and application security policies across Southern Company's IT environment.

JOB REQUIREMENTS:
  • BS/BA in Computer Science or MIS is desired or equivalent work experience
  • Demonstrated knowledge of application and network technologies and processes
  • Understanding of security policies and industry best practices
  • Demonstrate strong communication and influence skills to encourage adoption of standards
  • General knowledge of information technologies (those currently used within the system and new technologies)
  • Ability to manage priorities, meet schedules, and deliver customer commitments
  • Ability to negotiate with and influence others
  • Ability to build relationships and work in a team atmosphere as well as work independently
  • Ability to provide and accept feedback
  • Strong analytical and troubleshooting skills
  • Professional oral and written communication skills


MAJOR JOB RESPONSIBILITIES:
  • Configuring, managing, creating and troubleshooting F5 BIG-IP application delivery components, virtual servers, pools, SSL certificates, iRules, profiles, and health monitors
  • Collaborate with customers to translate ambiguous requirements into scalable BIG-IP solutions, by recommending appropriate virtual server type, monitors, profiles, SSL configurations, and policies
  • Respond to and resolve incidents within defined SLAs, including on-call/after-hours support
  • Assist with cross-functional troubleshooting to identify causes, including issues outside the BIG-IP
  • Ability to perform and read packet captures to diagnose issues.
  • Configure applications using cloud-based WAF solutions or on-premises F5 APM/ASM policies.
  • Routinely audit Big-IP objects and perform cleanup when necessary
  • Perform TMOS, and F5OS software upgrades, and hotfix application.
  • Experience with F5 BIG-IP AS3 Extension and CIS operator, including building, updating, and validating declarative configurations in enterprise environments.
  • Collaborate with network, security, and application teams on deployment and integration projects
  • Develop and maintain documentation, including network diagrams and standard operating procedures.


This position falls under the company's Insider Threat Program and will have access to, and control over sensitive data, systems or assets. Enhanced personnel screening, which includes a background review, drug screen and psychological assessment, will be required if you are selected for this position.

About the Team

Southern Company Services

About Southern Company

With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are significantly below the national average. Southern Company has been listed the top ranking U.S. electric service provider in customer satisfaction for nine consecutive years by the American Customer Satisfaction Index.

Southern Company Careers

Join the dynamic team at Southern Company, a leader in energy innovation and a champion of sustainable practices. As one of the most respected companies in the energy sector, Southern Company offers unparalleled job opportunities that promise not only professional growth but also a commitment to diversity and leadership development.

Work You’ll Do

At Southern Company, we are not just about power generation; we are about empowering our team to innovate and lead the industry. By joining our team, you will collaborate with some of the brightest minds in the field, using your skills to solve complex problems and drive meaningful change.

Explore a World of Opportunities

Whether you are looking for a full-time position, an internship, or a leadership role, Southern Company has a place for you. Our wide range of employment options ensures that every team member can find a path that best suits their career ambitions and skills.

Innovate and Lead

Southern Company is at the forefront of technological innovation in the energy sector. Our team members are encouraged to lead projects and initiatives that push the boundaries of what is possible in energy production and management.

Grow and Develop

We believe in nurturing the potential of our employees through targeted diversity training, leadership workshops, and continuous professional development. Career growth at Southern Company is not just a possibility—it is an expectation.

Be Part of Our Culture

Southern Company’s culture is built on a foundation of respect, integrity, and inclusion. We celebrate diversity and believe that it drives innovation. Our team is our family, and we support each other in achieving personal and professional goals.

Benefits That Go Beyond

Choosing a career at Southern Company means enjoying a range of benefits designed to enrich your life and support your lifestyle. From health and wellness programs to retirement plans, we ensure our team members are taken care of.

Join Our Team

Ready to power up your career? Explore the job opportunities at Southern Company today. We are actively hiring and looking for passionate, curious, and solution-driven individuals. Enhance your skills, join a community of innovators, and work towards a sustainable future.

Stay Connected

Keep up to date with the latest at Southern Company by following our careers blog. Gain insider perspectives, industry-leading insights, and practical tips to advance your career.

Networking and Career Advancement

At Southern Company, networking and internal mobility are key components of career advancement. Connect with leaders, engage in cross-departmental projects, and take your professional journey to new heights.

Prepare for Your Interview

Make your mark from the first interview. Visit our career site for tips on crafting your resume, preparing for interviews, and making a lasting impression.

Join Southern Company—where careers glow brighter!

SEARCH SOUTHERN COMPANY JOBS Stay ahead of the curve in your career with Southern Company, where innovation meets tradition and every employee is empowered to excel.
Learn more about Southern Company
Size
27,000 employees
Market Cap
$77.6 billion
Industry
Net Income
$3.1 billion
Founded
1912
5 Year Trend
+3%
Revenue
$20.3 billion

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