Sentara Healthcare

IT HEDIS & Analytics Manager

Sentara Healthcare$110K — $130K *
US-AnywhereRemote in Norfolk, VA
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in IT, Computer Science, Data Management, or related field preferred; 7+ years of relevant experience accepted in lieu
  • 7+ years in healthcare data, IT functions, or HEDIS operations
  • 3+ years in leadership roles managing ETL, data engineering, or analytics teams
  • Expertise in HEDIS data processing, reporting, and validation
  • Familiarity with HEDIS vendors such as Arcadia, Cotiviti, and Inovalon
  • Knowledge of ECDS, FHIR, and clinical data exchange

Responsibilities

  • Lead technology and data integration functions for the HEDIS program
  • Manage ETL developers and operational support staff
  • Oversee HEDIS data feeds and platform support
  • Ensure data-quality controls and technical documentation are maintained
  • Coordinate with vendors and support audit processes
  • Facilitate the migration to a new HEDIS platform such as Arcadia

Benefits

  • Medical, Dental, and Vision plans
  • Up to $10,000 adoption, fertility, and surrogacy reimbursement
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Disability and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance of $5,250/year
  • Student Debt Pay Down up to $10,000
  • Certification reimbursements and access to professional development
  • Pet Insurance, Legal Resources Plan
  • Potential annual discretionary bonus for eligible employees
Full Job Description

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Overview
The IT HEDIS Manager is responsible for leading the technology, data integration, platform operations, and technical validation functions that support the organization’s HEDIS program. This role manages ETL developers and operational support staff while serving as a key IT partner to HEDIS, Quality, business, vendor, audit, and project stakeholders. The manager oversees HEDIS data feeds, production operations, platform support, data-quality controls, technical documentation, vendor coordination, audit support, and reporting deliverables. This role will also support a major HEDIS engine replacement initiative, including migration from the current Inovalon/Cotiviti environment to a future-state platform with Arcadia supporting portions of HEDIS and NCQA-related functionality.

Education
  • Bachelor’s degree in Information Technology, Computer Science, Data Management, Healthcare Administration, or a related field (Preferred)
or
  • 7+ years relevant experience may be accepted in lieu of degree

Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • Seven or more years of experience in healthcare data, payer technology, analytics, data warehousing, quality measurement, HEDIS operations, or related IT functions (required )
  • Three or more years of leadership experience managing ETL, data engineering, technical operations, analytics, production support, or similar teams, including direct oversight of staff (required)
  • Experience supporting HEDIS data processing, reporting, validation, audits, quality-measurement platforms, or HEDIS engine implementation, replacement, migration, or parallel-validation activities(Required)
  • Strong knowledge of payer enrollment, claims, encounters, pharmacy, provider, laboratory, clinical, supplemental data, ETL, SQL, data warehouses, Databricks, file-based integrations, APIs, testing, reconciliation, and production support.
  • Experience working with HEDIS-related vendors or platforms such as Arcadia, Cotiviti, Inovalon, or comparable systems, with the ability to communicate technical issues clearly to business, vendor, audit, project, and executive stakeholders.(preferred)
  • Experience supporting an NCQA HEDIS compliance audit.(preferred)
  • Knowledge of ECDS, digital HEDIS measures, FHIR, HIE integration, and clinical-data exchange

Keywords: LinkedIn , HEDIS, Cotiviti, Innovalan,Arcadia

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

About Sentara Healthcare

Sentara Healthcare is a not-for-profit healthcare system that operates hospitals, outpatient care centers, imaging centers, and other healthcare facilities in Virginia and North Carolina. The system provides a range of medical services, including cancer care, heart and vascular care, orthopedics, pediatrics, and women's health. Sentara Healthcare also offers health plans and wellness programs. The system is committed to providing high-quality, patient-centered care and has received numerous awards and recognitions for its clinical outcomes and patient satisfaction.
Learn more about Sentara Healthcare
Size
30,000 employees
Industry

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