IT/GIS Manager

Lancaster County

$73K — $109K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Geography, GIS, Computer Science, Information Systems, or a related field; master's degree preferred.
  • 5-7 years of GIS/IT experience with supervisory responsibilities.
  • Demonstrated experience managing budgets, contracts, and vendor relationships.
  • Proven track record of delivering measurable outcomes and ensuring customer satisfaction.
  • In-depth knowledge of geospatial data types and analytical methods.

Responsibilities

  • Lead the execution of the multi-year GIS strategic plan for the County.
  • Establish and enforce governance, policies and standards for GIS data management.
  • Represent Lancaster County in GIS forums at regional and national levels.
  • Manage project planning, resource allocation, and stakeholder communications.
  • Oversee the GIS program budget and monitor fiscal performance.
  • Ensure system compliance with information security and regulatory policies.
  • Direct modernization efforts for GIS platforms and the adoption of emerging technologies.

Benefits

  • Comprehensive healthcare coverage.
  • Pension plan and flexible spending accounts.
  • Tuition reimbursement program.
  • Paid time off for sick, vacation, and holidays.
  • Employee assistance program and family medical leave.
Full Job Description
Compensation Range:
$73,261.50 - $109,882.50

Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program.

At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.

Job Description:

JOB SUMMARY
  • The GIS Manager provides senior level leadership and enterprise stewardship for Lancaster County's geospatial program. This role drives the County's multi-year GIS strategy, governance, architecture, and service delivery to enable data driven decision making across public safety, emergency management, property assessment, planning, elections, transportation, and other mission critical departmental functions.
  • The GIS Manager leads countywide initiatives to modernize geospatial capabilities; establishes standards and policies for data management, security, and interoperability; and ensures integration of GIS with enterprise systems within County Government. The role actively represents Lancaster County in regional and statewide forums, advances intergovernmental data sharing, and maintains a customer focused approach to service excellence and innovation.


REPORTING RELATIONSHIPS
  • This position reports to the Deputy Chief Information Officer (DCIO).
  • This position supervises the GIS Analyst III, GIS Analyst II, and GIS Technician positions.
  • The position provides leadership to all users inside and outside of County Government.


ESSENTIAL JOB FUNCTIONS
  • Lead the development, execution, and continuous improvement of the County's multi-year GIS strategic plan, aligned with enterprise IT goals and countywide priorities.
  • Establish and promote GIS governance, policies, standards, and enterprise architecture covering data acquisition, quality, metadata, retention, sharing, licensing, and security for the entire user community.
  • Ensure Lancaster County is represented in regional, statewide, and national GIS forums, advancing interoperability and shared data standards.
  • Portfolio, Project, Fiscal & Procurement Management
  • Oversee program level planning, project management, resource allocation, risk management, and change management, reporting updates to all stakeholders.
  • Develop and manage the GIS program budget, including operating costs, capital planning, grants, and cost recovery/sharing relationships.
  • Maintain and evaluate data distribution policies, fee structures, and licensing terms for County GIS data, balancing availability with data security.
  • Evaluate, negotiate, and manage vendor contracts and procurements for enterprise GIS software, hardware, data, and professional services.
  • Data Governance, Compliance, Security & Operations
  • Lead GIS system and data governance; ensuring compliance with the County Information Security Policy, HIPAA, CJIS, and applicable privacy and regulatory requirements.
  • Implement role-based system access controls, data lifecycle management, and disaster recovery/continuity plans for systems supporting County users.
  • Lead cross department data integration so GIS layers and services support countywide use.
  • Ensure reliable, secure, and high-quality GIS operations, including system administration, performance monitoring, upgrades, and support.
  • Oversee production of maps, dashboards, analytical products, and reports that make the system and data widely available.
  • Technology, Architecture & Innovation
  • Direct the design, administration, and modernization of the County's GIS platforms spatial databases, services, and APIs.
  • Advance cloud-based GIS, and mobile data collection solutions, automation, and integration with enterprise applications, including tools to monitor performance and user engagement.
  • Lead a practical approach to the adoption of emerging technologies such as artificial intelligence, deep learning models and system automation.
  • Team Leadership, Collaboration & Customer Engagement
  • Lead staff recruitment and workforce planning; foster a culture of collaboration, innovation, accountability, and continuous learning.
  • Provide coaching, performance management, professional development planning, and succession planning for GIS personnel.
  • Foster an environment of inclusive decision making, which encourages teamwork, open communication, transparency, and shared learning for the entire GIS user community.
  • Facilitate cross departmental working groups to ensure alignment between GIS initiatives and broader County operational needs.
  • Proactively engage County leaders, departments, municipalities, authorities, and educational partners to identify needs and co-develop solutions, programs and policies for County Government and external user communities.


OTHER SPECIFIC TASKS OR DUTIES
  • Perform other duties as assigned.


MINIMUM QUALIFICATIONS
  • Bachelor's degree in Geography, GIS, Computer Science, Information Systems, or a closely related field; master's degree preferred, e.g., GIS/Geography, Public Administration, Information Systems.
  • 5 to 7 years of progressively responsible experience in GIS/IT positions supervising staff, managing projects and developing relationships.
  • Experience managing budgets, contracts, and vendors; successful track record of delivering measurable outcomes and customer satisfaction.


KNOWLEDGE, SKILLS AND ABILITIES
  • Deep theoretical and practical knowledge of geospatial data types, enterprise GIS environments, and analytical methods.
  • Proficiency with a wide range of GIS software, web-based, cloud platforms and commonly used scripting languages.
  • Working knowledge of editing environments and how to use and apply topology rules.
  • Strong background in geospatial analysis using vector, raster, imagery, and terrain data.
  • Experience designing and developing GIS datasets using relational databases.
  • Strong background in cartographic design.
  • Ability to manage multiple projects and apply strong critical thinking and problem-solving skills.
  • Strong verbal and literal communication skills and the ability to communicate complex topics to all levels of users and process development skills.
  • Ability to lead multiple projects and manage competing priorities in a complex organizational environment.


REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES
  • Candidate must pass a criminal background check.


PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
  • Work is primarily sedentary in nature; no special demands are required.


The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here.

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