IT Engineer

Fluidstack

$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience administering Okta and managing MDM for macOS and Windows.
  • Proficient in Google Workspace with some exposure to Office 365.
  • Ability to create automations using code or no-code tools.
  • Strong written communication skills for diverse audiences.
  • Focus on security in identity and device management.
  • Bonus: Knowledge of low-code automation tools and scripting languages, plus exposure to SOC 2 and HRIS integrations.

Responsibilities

  • Deliver hands-on IT support for both in-office and remote employees, ensuring quick resolution of tickets.
  • Manage MDM fleet across macOS, iOS, and Windows while troubleshooting network and A/V setups.
  • Administer and enhance Okta and other core SaaS tools, focusing on integrations and security.
  • Oversee hardware procurement and lifecycle management of devices.
  • Create effective automations to streamline processes and provide clear documentation.
  • Handle onboarding/offboarding processes and conduct access reviews for security compliance.

Benefits

  • Competitive compensation package including salary and equity.
  • Retirement or pension plan based on local norms.
  • Health, dental, and vision insurance coverage.
  • Generous paid time off policy aligned with local standards.
Full Job Description
The IT Team

Examples of key problems the team is working on
  • Engineer the systems behind one of the world's largest compute buildouts. Everything runs as code, version-controlled and reproducible, so a new hire, team, or site spins up in minutes instead of days. You'll build internal infrastructure with real engineering rigor and keep it ahead of a company growing 10x.
  • Solve multi-tenancy problems most IT engineers never touch. Fluidstack runs teams, sites, and customers in parallel, and the internal systems have to keep them cleanly separated and secure at speed. You'll own architecture problems usually reserved for product infrastructure, on the inside.
  • Give every employee the speed it takes to reach 10s to 100s of GWs. The faster the company's people move, the faster we get there. You'll own the internal systems and support that keep a 10x workforce unblocked.
Role Scope
  • Provide reliable, hands-on IT support for in-office and remote employees, resolving tickets fast with excellent service.
  • Support the MDM fleet across macOS, iOS, and Windows, and troubleshoot in-office network and A/V systems.
  • Administer and improve Okta and core SaaS tooling: integrations, role-based access controls, and identity hygiene.
  • Run procurement and asset management: coordinate hardware purchasing and track devices across their full lifecycle.
  • Build simple, reliable automations that cut manual work, and write clear documentation for technical and non-technical audiences.
  • Own onboarding and offboarding for employees and contractors, and support access reviews and basic identity security.
What We're Looking For

The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would.
  • You've administered Okta (users, groups, app integrations) and managed MDM across macOS and Windows.
  • You know Google Workspace well, with some Office 365 exposure, and you support macOS, iOS, and Windows devices.
  • You build automations to replace manual work, and you reach for code or no-code tools to do it.
  • You write clearly: documentation and knowledge-base content that both technical and non-technical people can use.
  • You bring a security mindset to identity, access, and device management.
  • Bonus: No-code/low-code automation (Okta Workflows, n8n, Zapier, Workato). Scripting (Bash, PowerShell, Python). SOC 2, ISO 27001, NIST, or CIS exposure. AI tools, agents, and MCPs (Fluidstack standardizes on Claude). HRIS integrations (Deel, Rippling, Workday). API and webhook fluency.


Salary & Benefits
  • Competitive total compensation package (salary + equity).
  • Retirement or pension plan, in line with local norms.
  • Health, dental, and vision insurance.
  • Generous PTO policy, in line with local norms.


Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email [redacted] with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

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