Salary : $125,985.60 - $180,440.00 Annually
Location : Throughout San Bernardino County, CA
Job Type: Full-time
Job Number: 26-01302EI-01
Department: Innovation and Technology Department
Opening Date: 08/15/2026
Closing Date: 9/4/2026 5:00 PM Pacific
FLSA: Exempt

The Job
This recruitment is only open to current San Bernardino County, Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position.
County employment must be clearly listed in the work experience section of the application.
The Innovation & Technology Department (ITD) is recruiting for a highly experienced and motivated IT Deputy Chief- Enterprise Infrastructure* to lead customer support services within the division. The successful candidate will provide strategic and operational oversight of End User Support, the Service Desk, and 24x7 operational support services including onsite and remote support for multiple County departments and locations. This position is responsible for developing service delivery strategies that ensure reliable and responsive customer support, establishing consistent standards, procedures, and performance expectations to ensure support services remain aligned with County priorities and business needs, and assist in budget and service rate development.

*Official Title: IT Deputy Chief; for more detailed information, refer to the job description.
EXCELLENT BENEFITS

To review the job-specific benefits, refer to Summary of Benefits and County Exempt Compensation Ordinance.

The County also offers an alternative Modified Benefits Options (MBO) that provides a wage differential.
CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.
Availability: Incumbents are subject to 24-hour call-back, evening, weekend, and holiday work.
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.

Minimum Requirements
REQUIRED EXPERIENCE: Three (3) years of full-time equivalent supervisory or higher-level management experience, within the last six (6) years, supporting multi-customer technology systems and solutions deployed in an enterprise environment. Qualifying experience must be equivalent to the level of management and supervisory experience of the Systems Support Supervisor classification in San Bernardino County.

-AND-
REQUIRED EDUCATION: Thirty (30) semester (45 quarter) units of completed college level coursework from an accredited** college or university in computer science, information technology, business administration, public administration, or a closely related field of study. A list of coursework or unofficial transcripts MUST be submitted if a degree has not been conferred.
Substitution: Two (2) years of additionalqualifying experience may substitute for the required education.
**Qualifying degrees and coursework must be conferred by institutions accredited by an accrediting body recognized by the U.S. Department of Education. Degrees earned outside the United States must be accompanied by an evaluation from a recognized credential evaluation service verifying U.S. equivalency.
Desired Qualifications
The successful candidate will have the following:

• 5+ years of IT management experience
• Completed bachelor's degree in Computer Science or Information Technology
• IT leadership experience within a large public sector organization
• Experience within a enterprise environment including applications, end points, and customer support
• Experience with technology contracts and licensing

Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:Please complete and submit the online employment application and supplemental questionnaire for consideration before 5:00 PM PST, SEPTEMBER 4, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Exempt Unit-Group C

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate * for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.

*Retirement benefits subject to change.
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PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. FAILURE to submit all requested information may result in disqualification or adversely affect the evaluation of your application. Applicants are NOT permitted to edit their application after it has been submitted.Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02

Conditions of Employment: Do you understand and accept the Conditions of Employment for this position?

• Yes, I understand and accept the Conditions of Employment for this position.
• No, I DO NOT accept the Conditions of Employment for this position. I understand by selecting this option, my application will be removed from further consideration.

03

Current San Bernardino County Employment Status: If you are currently employed by San Bernardino County, indicate your current position type.

• Regular
• Contract
• Public Service Employee
• Intern
• Extra-Help
• Recurrent
• Fire Department / Special Districts
• CalWORKS Subsidized Employment Program Employee (WEX)
• Former PSE, WEX, or intern (within the last six (6) months)
• I am not currently employed by the County of San Bernardino
• I am employed by a Temporary Employment Agency.

04

Experience: Indicate below your years of supervisory or higher-level management experience supporting multi-customer technology systems and solutions development in an enterprise environment.

• I possess at least three (3) years of supervisory or higher-level management experience, within the last six (6) years, supporting multi-customer technology systems and solutions deployed in an enterprise environment
• I possess less than three (3) years of supervisory or higher-level management experience, within the last six (6) years, supporting multi-customer technology systems and solutions deployed in an enterprise environment
• I do not possess supervisory or higher-level management experience.

05

Education: Indicate your highest level of education.

• I possess a Bachelor's degree or higher in computer telecommunications, electronics, computer science, information technology, or a closely related field of study.
• I possess 30 semester or 45 quarter units of completed coursework in computer science, information technology, business administration, public administration, or closely related field of study.
• I am submitting my application requesting use of the education substitution.
• None of the above

06

Coursework/Education: Please provide the following information:

Course Number & Title

School name

Units: number of units & type (semester or quarter)
Example:CSCI 1-Computer Science I, CSUSB, 4 qtr units.
Unofficial transcripts may be submitted in lieu of listing coursework. Indicate below if transcripts were submitted.
If you have completed a degree in Computer Science, Business Administration, or other closely related field, indicate degree completed (e.g., A.S., B.S., M.S., etc.), major field, and school below.
Example: B.S., Computer Science, CSUSB.If none, indicate "N/A."

07

Project Management Experience: Describe your experience in IT project management within an enterprise environment or government structure. In your response include how you ensure projects stayed within the given timeline and budget, how it aligned with business priorities, the name of your employer(s), and other related duties.
If no experience, indicate "N/A."
08

Leadership Experience: Describe your experience within the last six (6) years supervising managers. In your response include the following information: the name of your employer(s), your job title(s), the number of staff you supervised, types of teams you oversaw, and your role in performance management.
If no experience, indicate "N/A."
09

Standards, Policies, and Procedures: Describe your experience participating in the development of IT and staff standards and procedures. In your response, include the name of your employer(s), your role, and related duties.
If no experience, indicate "N/A."
10

Budget Experience: Describe your experience preparing department budgets, expense projections, and budgeting revenues. In your response, include the name of your employer(s), the dates of your employment, your title(s) and related experience.
If no experience, indicate "N/A."
11

Enterprise Systems: Describe your experience leading an enterprise application or system from planning to implementation. In your response include the name of your employer(s), your role, and the measurable results.
If no experience, indicate "N/A".
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Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

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