Summary
Description

Position Purpose:

Serve as the primary point of contact for IT vendor contracts. Serve as a Contracts and IT projects advisor. Advocate for customers/clients within the IT contract management process. Provide contract-related advice to IT project teams and ensure that project plans allow sufficient time for purchasing and contract negotiation and execution. Provide leadership in the Contracts area by ensuring work is completed in a timely manner. Act as an escalation point for clients in the contracts process.

This position will be responsible for managing key contract activities to include:

• Leads and supports renewal functions for critical IT vendor contracts
• Tracks key contract playbook activities and milestones
• Leads meetings with key stakeholders to include executive management
• Collaborates closely with the Chief Negotiator, IS Negotiation team, key vendors, Asset Services, IS Finance and other partnering teams

What You Will Do:

• Evaluates Contract team workload. Assigns, coordinates, and reviews work completed by the Contract Administrators. Oversees the status of contracts that are in progress for customers/clients and ensures contract negotiations are actively progressing, removing obstacles that may impede progress and ensures deadlines are met. Escalates to appropriate level of management for contracts that are not advancing through the process.
• Serves as an IT contracts subject matter expert on IT projects and IT product and service evaluations.
• Leads efforts within the department to improve processes and oversees the training schedule for new hires. Serves as the primary point of contact and liaison between project management, Law department, and Contract and Procurement teams. Facilitates proactive communication to customers/clients, project teams, and other stakeholders.
• Develops and monitors operational reports to ensure service operational level agreements are met, work is being completed efficiently, and customers'/clients' needs are being met in a timely and quality manner.

To Qualify For This Position, You Will Need:
Required Education:

• Bachelor's
• Or an additional 4 years job related work experience
• Or Associate's degree plus an additional 2 years job related work experience

Required Work Experience:

• 5 years of related work experience to include experience in project management, client relationship management, and process/product improvement.

Required Skills and Abilities:

• Knowledge of contracting processes and associated policies and regulations.
• Ability to lead a team.
• Participation on multidiscipline, high-performance work teams.
• Ability to prepare and present formal presentations.
• Effective problem solving and conflict resolution skills.
• Ability to effectively communicate both verbally and in writing to all levels throughout the organization and externally.
• Excellent analytical or critical thinking, problem solving, and organizational skills.
• Ability to make sound decisions, and exercise confidentiality and discretion.
• Proven ability to persuade, negotiate or influence.

Required Software and Other Tools:

• Microsoft Office.

We Prefer That You Have:

• Project leadership and ownership of initiatives
• Strong communication and problem-solving skills
• Ability to lead and drive initiatives
• Experience presenting to executive level management

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comprehensive benefits package includes:
• 401(k) retirement savings plan with company match
• Subsidized health plans and free vision coverage
• Life insurance
• Paid annual leave - the longer you work here, the more you earn
• Nine paid holidays
• On-site cafeterias and fitness centers in major locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service recognition

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews.