Morgan Lewis

IT Business Relationship Manager

Morgan Lewis$90K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree or equivalent experience in Project Management or Business Analysis
  • 5+ years of IT experience, with 3+ years in business analysis/project management
  • Preferred certifications: Microsoft Power Platform (PL-100, PL-200, PL-400), ITIL, PMP, CSM
  • Strong project management and critical thinking skills
  • Experience in software development and technical design
  • Proven ability to perform business discovery and process mapping
  • Effective collaboration with both technical and non-technical stakeholders
  • Hands-on experience with SharePoint Online solutions and low-code automation platforms

Responsibilities

  • Build and maintain trusted IT partnerships with business stakeholders
  • Facilitate discovery sessions to identify workflows, risks, and unmet needs
  • Analyze business requirements to create compelling business cases
  • Own the domain-specific IT roadmap and prioritize project implementations
  • Lead strategy meetings and report progress on initiatives
  • Serve as escalation point for issues and changing project requirements
  • Govern and lead adoption of SharePoint Online and related technologies
  • Design automated workflows using Power Apps and Power Automate
  • Prototype interim solutions to ensure business continuity during development
  • Document and optimize automated processes for reliability

Benefits

  • Hybrid work schedule with flexibility in-office and remote work
  • Dynamic team environment within a leading global law firm
  • Opportunities for professional development and certification
  • Focus on diversity and inclusion in the workplace
  • Commitment to equal employment opportunity and accommodation for disabilities
Full Job Description
Reporting to the Manager of IT Business Relationship Management, will develop and maintain strong firm relationships and serve as the client interface to formulate business needs and translate them to justified concept projects and hold an end-to-end oversight role on the projects and own the domain specific IT roadmap.

This position will reside in our Philadelphia office with a hybrid in-office/remote working schedule.

Responsibilities include:
  • Build strong working partnerships as the trusted advisor representing IT with the business, provides inputs and business perspective into IT strategy and architecture development.
  • Facilitate deep-dive discovery sessions with stakeholders to uncover implicit workflows, undocumented processes, operational risks, and unmet needs.
  • Analyze business requirements to develop the business case for qualification, proposal, and prioritization.
  • Prioritize projects and own the domain-specific IT roadmap, leading and guiding business partners in the analysis, selection and implementation of technology and services.
  • Lead stakeholder business planning and strategy meetings and reports on project progress.
  • Act as point of escalation for issue resolution and communication of changing requirements.
  • Lead adoption and governance of SharePoint Online, including site architecture, metadata design, permissions models, and lifecycle management.
  • Design and deliver Power Apps solutions (Canvas and Model-driven), automating business workflows using Power Automate.
  • Prototype or build interim solutions where appropriate, ensuring the business can operate effectively while long-term solutions are evaluated or developed.
  • Document, monitor, maintain, and optimize processes and automated workflows for reliability and scalability.
  • This role may directly or indirectly supervise non-supervisory employees as directed by the manager of Program Management.


Experience and qualifications:
  • Education equivalent to BA, BS Degree or the equivalent in related work experience (Project Management, Business Analysis, Business Process Management etc.).
  • Five or more years of IT experience, including at least 3 years of business analysis and/or project management experience.
  • Preferred: Microsoft Power Platform Certifications (PL-100, PL-200, PL-400), Microsoft 365 Fundamentals, ITIL, PMP, CSM and Agile-related certifications.
  • Effective project management and critical thinking skills.
  • Background in software development including coding, quality assurance, business requirements/process analysis, and technical design.
  • Experience performing business discovery, mapping end-to-end processes, and identifying gaps between current and desired states.
  • Collaboration skills working with technical and non-technical stakeholders, drawing out details needed for effective solution design.
  • Direct experience designing, building, and maintaining SharePoint Online solutions.
  • Familiarity with automation platforms (e.g., low-code/no-code tools, RPA solutions).
  • Hands-on experience with Power Apps, Power Automate, Power BI, and Teams integration.
  • Additional technical skills:
  • .Net, SQL
  • Advanced proficiency in Microsoft 365 including Microsoft Project
  • Experience with Jira and Confluence

#LI-Hybrid

About Morgan Lewis

Morgan, Lewis & Bockius LLP is a global law firm. It provides legal services in areas such as antitrust, corporate, finance, intellectual property, labor and employment, litigation, mergers and acquisitions, private equity, public finance, real estate, restructuring and bankruptcy, tax, and trusts and estates. The firm serves clients in a variety of industries, including energy, financial services, healthcare, life sciences, retail, and technology. Morgan, Lewis & Bockius has offices in North America, Europe, Asia, and the Middle East.
Learn more about Morgan Lewis
Size
2,000 employees
Industry
Founded
1873

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