Citigroup, Inc

IT Business Planning Lead Analyst

Citigroup, Inc • $120K — $170K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6 to 10 years of experience in technology planning at a strategic level.
  • Advanced project management skills with multi-workstream initiative experience.
  • Subject matter expertise in technology planning for credible guidance.
  • Ability to integrate cross-functional knowledge for organizational objectives.
  • Strong analytical skills to translate complex data into actionable insights.
  • Excellent communication and influencing skills for stakeholder engagement.
  • Bachelor's degree or equivalent in a relevant field.

Responsibilities

  • Lead technology planning activities and provide expert counsel.
  • Deliver in-depth analysis of business performance and identify gaps.
  • Advise senior colleagues and cross-functional teams on technology strategies.
  • Support mergers, acquisitions, and outsourcing with planning expertise.
  • Develop and present high-quality reports and metrics for leadership.
  • Coach and guide team members to enhance performance standards.
  • Assess risk considerations in planning and advisory activities.

Benefits

  • Hybrid working model with flexibility for remote work.
  • Strategic influence and ownership in technology planning decisions.
  • Access to Citi's global network for collaboration.
  • Ongoing learning and professional development opportunities.
  • Wellbeing support programs and work-life balance initiatives.
  • Family support benefits tailored for employees in Canada.
Full Job Description
Citi is looking for an experienced IT Business Planning Lead Analystl to play a pivotal role in shaping technology strategy and driving performance across a broad business unit in Mississauga, Canada. In this role, you will serve as a recognized subject matter authority, advising senior stakeholders, guiding technology planning decisions, and delivering sophisticated analysis that directly influences how Citi's IT function operates and evolves. This is an opportunity to make a meaningful impact at scale, working at the intersection of technology strategy, business performance, and organizational change.

Responsibilities
  • Lead technology planning activities across the business unit, acting as the primary subject matter authority and providing expert counsel that shapes strategic decisions and operational direction.
  • Deliver in-depth analysis of business performance, translating complex data into clear insights that identify gaps between IT plans, service level agreements, and actual outcomes.
  • Advise and influence senior colleagues and cross-functional teams through well-structured communication, ensuring technology strategies are understood and adopted across the organization.
  • Support mergers, acquisitions, and outsourcing activities, contributing technology planning expertise to assess feasibility, risk, and integration requirements.
  • Develop and present high-quality reports, metrics, and communications that keep leadership informed and drive accountability across the business unit.
  • Coach and guide less experienced team members, allocating work effectively and building capability within the team to raise overall performance standards.
  • Assess risk considerations in all planning and advisory activities, ensuring decisions uphold compliance obligations, ethical standards, and the integrity of Citi's operations.


Required Qualifications & Skills
  • 6 to 10 years of experience in a technology planning role, with a demonstrated ability to operate at a strategic level and deliver complex, high-impact outcomes.
  • Advanced project management capability, with experience leading multi-workstream initiatives and driving delivery in complex organizational environments.
  • Subject matter expertise in at least one area of technology planning, enabling credible and authoritative guidance to both peers and senior stakeholders.
  • Ability to integrate cross-functional knowledge to understand how different parts of an organization collectively contribute to shared business objectives.
  • Strong analytical capability, with experience translating ambiguous or complex information into clear recommendations and actionable plans.
  • Excellent communication and influencing skills, with the ability to engage, persuade, and align diverse stakeholders across all levels of an organization.
  • Bachelor's degree or equivalent university qualification in a relevant field.


Beneficial Skills & Qualifications
  • Experience contributing to mergers and acquisitions or outsourcing initiatives within a large, matrixed organization.
  • Familiarity with IT governance frameworks and performance management disciplines, enabling faster integration into Citi's planning structures.


Education:

  • Bachelor's/University degree, Master's degree preferred


What We Offer

At Citi, you will work within a high-performing, globally connected team where your expertise has real influence on outcomes that matter. This role offers senior professionals the opportunity to lead meaningful work, grow their strategic impact, and access a broad range of benefits designed to support long-term career success and personal wellbeing.
  • A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility while staying connected to your team in Mississauga.
  • Strategic influence and ownership, with the autonomy to shape technology planning decisions that affect the performance of an entire business unit.
  • Access to Citi's global network, allowing you to collaborate with colleagues and stakeholders across international markets and functions.
  • Ongoing learning and professional development opportunities, supporting your growth as a technology leader and subject matter authority.
  • Competitive compensation and financial wellbeing benefits aligned to your seniority and contribution.
  • Wellbeing support programs and work-life balance initiatives designed to help you perform at your best over the long term.
  • Family support benefits and localized offerings relevant to employees based in Canada.


Apply today to bring your technology planning expertise to a role where your strategic insight will directly shape how one of the world's leading financial institutions operates and evolves.

Job Family Group:
Technology

Job Family:
Technology Management

Time Type:
Full time

Primary Location Full Time Salary Range:
$120,800.00 - $170,800.00

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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