Serves as a cross-functional liaison across DevOps, DAT, and security/compliance teams, formulating and defining system scope and objectives through research and fact-finding. Applies working knowledge of Jira/Confluence workflow systems, SQL-based reporting environments, and vulnerability/compliance tooling to develop or modify moderately complex information systems supporting these technical teams.
External candidates must reside within a 30-mile radius of one of the below office locations:
Centennial, CO
Lincoln, NE
Madison, WI
Nelnet believes in a hybrid work environment. The standard hybrid work schedule includes 24 hours of in-office work each week, for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.
NOTE: Internal Associates working in a remote capacity may be considered for this position.
Business Analysis & System Insight
Collaborate with business leadership, stakeholders, and users to define and document requirements, objectives, and success metrics.
Analyze current processes, identify improvement opportunities, and translate business needs into actionable solutions and specifications.
Ensure solutions and documentation meet business needs, including supporting user stories, use cases, and system updates
Team Collaboration & Stakeholder Engagement
Partner with business leadership and teams to refine backlog, prioritize work, and support story creation.
Facilitate clear communication, consensus-building, and alignment among stakeholders, clients, and technical staff.
Foster trust and act as a liaison to ensure shared delivery goals across teams.
Product Delivery & Continuous Improvement
Develop a deep understanding of system functionality and business rules to support both project work and operational activities.
Resolve support issues, drive process and product improvements, and leverage tools and technology to enhance analysis and delivery efficiency.
Qualifications
- Experience: Proven background as a Business Analyst, Systems Analyst, Operational Analyst, or similar role.
- Skills: Strong communication, leadership, and relationship-building abilities; technical proficiency in SQL, data analysis, diagramming tools (e.g., Lucidchart, Visio), and test management platforms is a plus.
- Education: Bachelor’s degree or equivalent experience.
Additional Information
This role requires strong collaboration with business, IT, and leadership teams. The IT Business Analyst adapts to changing needs and helps ensure alignment across product strategy and team structures.
Annual compensation range for this role is $70,000 - $110,000 depending on experience.
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: .
