Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
Experience in IT business analysis, software development, or project management
Proficiency in Microsoft Office Suite, including Visio
Skill in data and business process analysis
Experience constructing statements and scopes of work for procurement
Familiarity with reviewing software licenses and service agreements
Strong analytical and problem-solving skills
Responsibilities
Participate in demand management to develop business cases and requirements for system changes
Support IT procurement by creating scope and compliance documents
Consult with project teams to identify solutions and perform market research
Gather documentation from vendors and clarify business needs into specifications
Conduct interviews and workshops to gather and define requirements and workflows
Analyze business processes to identify enhancement opportunities and information gaps
Communicate business requirements to implementation teams and produce necessary work artifacts
Benefits
Collaborative work environment
Opportunity to influence project direction
Exposed to diverse technologies and systems
Professional development and training opportunities
Flexible working arrangements
Full Job Description
Responsibilities:
Participates in the demand management process to assist the business in establishing business cases, scope, and requirements relating to requests for new systems or existing system changes
Primarily support IT acquisition of products or services by developing scope/statements of work, compliance documents, and procurement documents
Consults with project teams and architects to identify currently know solutions or performs market research
Gathers information/documentation from vendors or contractors
Translates business needs into requirements and functional/non-functional specifications
Gather, clarify/define, and document scope, business scenarios, workflows, requirements, etc.
Conduct interviews, workshops, and JAD sessions
Analyzes and validates business requirements and processes, identifies opportunities for process enhancement to benefit the Department, identifies gaps in information
Uses a structured process to define priorities and opportunities and/or works with stakeholders to define the minimum viable product (MVP) and options for improvements via subsequent phases
Produces required work artifacts
Communicates and presents client's business requirements to implementation teams
Creates systems models, specifications, diagrams, and charts to provide direction to developers and system architects
Works with the team to define acceptance criteria or other metrics/performance goals for the system
Provides status updates, completes weekly work time logs, updates work tickets weekly
Provide estimates and target dates for task completion for incorporation into project schedules or work tickets
Skills :
BS/BA in a relevant discipline (Computer Science, Information Systems, Engineering, etc.)
IT busines analysis work experience in software development, project management, or technology implementations/support
Experience with Microsoft Office Professional, including Visio
Experience with data and business process analysis
Experience in developing statements/scope of work for contracting and procurement
Work experience in reviewing software license, service, or support level agreements
Experience with procurements or solicitations, developing scopes of work or statements of work.
Strong analytical/technical skills, able to provide impact/risk assessments
Excellent communication, teamwork, and collaboration skills
Strong problem solving and organizational skills
Detail oriented, analytical mindset
Able to manage multiple projects/tasks at once; Results oriented and highly organized; Able to work in a fast-paced environment
Strong interviewing, active listening, communication, presentation, moderating meetings, and interpersonal skills - influencing, negotiating, etc.
Strong written communication skills with the ability to prepare presentations and write scope/specifications for procurement/contracting
Able to provide portfolio or examples of scopes of work or statements of work they prepared.
