Preferred Experience and/or Qualifications:

8 years of equivalent work experience.

Degree in information technology or a computer sciences-related field.

MCT (Microsoft Certified Trainer) Certification.

Experience assessing training needs.

Experience developing, implementing, and evaluating training programs for a large organization.

Experience planning and preparing instructional courses and deploying training programs for trainees in single and groups.

Knowledge of modern training techniques and tools in technicalsubjects.

Strong working knowledge in Microsoft Office365 Suite of Products including, but not limited to Microsoft Teams and OneDrive.

Expert in Windows 11 and Microsoft Edge.

Familiar with Mobile User Interfaces: Apple iOS and Android.

Familiar with Microsoft SharePoint 365 OnPrem/Online.

Knowledge of key-end user scenarios and technical architecture for Office365, Teams, SharePoint, and other Office 365 products.

Skilled in planning, coordinating, and leading training programs.

Outstanding communication skills and comfortable speaking to crowds.

Excellent organizational and time-management abilities.

Strong listening, presentation, and interpersonal skills.

Ability to conduct research into a wide range of computing issues as required.

Ability to analyze target audience and to present ideas in user-friendly language.

Good understanding of the organization's goals and objectives.

Highly self-motivated and directed.

Exceptional customer service orientation.

Excellent writing and grammatical skills.

Excellent organizational skills and attention todetail.

Ability to present complex data in clear, concise text.

Ability to meet deadlines and to work independently.

Proficient with Microsoft Office Suite or related software.