IT Business Analyst

Brunswick County, NC

$73K — $99K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field required.
  • Five years of programming and applications experience required.
  • Experience with MS SharePoint is essential.
  • Familiarity with MS Power Platform and Power BI is preferred.
  • Valid North Carolina or South Carolina driver license required.
  • Strong problem-solving and interpersonal skills are necessary.
  • Excellent written and verbal communication skills required.

Responsibilities

  • Research and analyze user problems and requirements.
  • Act as a liaison between departments and manufacturers.
  • Develop and maintain solutions and related procedures.
  • Serve as SharePoint Administrator.
  • Provide technical support and problem resolution for users.
  • Conduct training sessions for users on software and hardware issues.
  • Maintain confidentiality of privileged information.

Benefits

  • Vacation Leave
  • Sick Leave
  • Paid Holidays
  • Health Insurance
  • 401 (k) Plan
  • Tuition Assistance
  • Flexible Spending Accounts
  • Life and Disability Coverage
Full Job Description
Salary: $35.44 - $47.85 Hourly
Location : 30 Government Center Dr., Bolivia, NC
Job Type: Full-Time
Job Number: 01596
Department: Information Technology
Opening Date: 09/15/2026
Closing Date: 9/30/2026 11:59 PM Eastern

About this Opportunity

Brunswick County is looking for an IT Business Analyst to join our Information Technology Department. The Business Analyst provides integrated, advanced technical, developmental, and user support to assigned departments within the County. Work includes:
  • Researching, analyzing, and defining complex user problems and requirements.
  • Acting independently as a liaison between department subject matter experts and manufacturers for successful integration and implementation of applications.
  • Developing and maintaining solutions and associated procedures.
  • Serving as SharePoint Administrator.

The Business Analyst provides a wide range of technical support, problem resolution, application integration and educational services to users on both hardware and software issues while maintaining confidentiality of all privileged information. This position reports directly to the IT Business Analyst Supervisor.
Education and Experience

Bachelor's degree in computer science or a closely related field AND five (5) years of related programming and applications experience; OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
  • MS SharePoint experience is required.
  • Familiarity with MS Power Platform and Power BI preferred.
  • Must possess a valid North Carolina or South Carolina driver license.
  • Excellent problem-solving skills, client management/interpersonal skills, communication skills (both written and verbal), and the ability to work effectively as part of a team is required.

Additional Required Knowledge and Skills
Knowledge of principles of computer hardware, software, and networking with ITIL best practices; programming languages; SQL or relational database; various software applications; and basic business principles.

Skilled in analyzing end-user system and program needs; designing system processes and software applications; configuring systems and software; researching computer topics via online sources; preparing and conducting training sessions; and communication and interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements
Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which involves some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 20 pounds) and occasionally heavier weight (up to 40 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Additional Information

Brunswick County employees are the county's most valuable asset. Therefore, it is the county's desire to offer a very rich and generous menu of fringe benefits. You can visit to see more detailed information on benefits.
Brunswick County offers the following benefits:
  • Vacation Leave
  • Sick Leave
  • Petty Leave
  • Paid Holidays
  • Longevity Pay
  • Health Insurance
  • 401 (k) Plan
  • 457 Deferred Compensation Plan
  • Term Life Coverage
  • Long Term Disability
  • Short Term Disability
  • Flexible Spending Accounts
  • Vision Insurance
  • Universal Life Insurance
  • Critical Illness
  • Tuition Assistance

01

How many years of experience do you working with the following Office365 products: Word, Excel, Outlook, Teams, One Note, One Drive?
  • None
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 5 years
  • 5 or more years

02

How many years of experience do you have working with SharePoint?
  • None
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 5 years
  • 5 or more years

03

Have you previously served as a SharePoint Administrator? If yes, how many year of experience do you have in that role?
  • None
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 5 years
  • 5 or more years

04

How many year of experience do you have working in a project management role?
  • None
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 5 years
  • 5 or more years

05

What project management methodologies do you have experience using?
06

How many years of experience do you have working in a local government agency?
  • None
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 5 years
  • 5 or more years

07

How many year of experience do you have working in or supporting a Public Utilities agency?
  • None
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 5 years
  • 5 or more years

08

How many years of experience do you have working with or supporting an enterprise asset management solution (i.e., CentralSuquare, Lucity, etc.)?
  • None
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 5 years
  • 5 or more years

Required Question

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