Job DescriptionWhat's the opportunity?The Senior Manager, Technology Infrastructure, reporting to the Director, Internal Audit Technology Infrastructure, will provide independent, objective assurance over the design and operation of RBC's IT risk management practices, governance processes and the system of internal controls. You will facilitate audit execution relating to IT Infrastructure and Service Management. This includes leading and executing audit activities with an IT audit scope where there is an impact to RBC and its Legal Entities. You will also provide support in responding to external auditors and regulators to meet the evolving demands of the regulatory environment and heightened expectations of Internal Audit. This includes the coordination of IT related regulatory continuous monitoring, coordination of IA responses to regulatory examinations, and the verification of IT regulatory issues.
What will you do?- Plan, lead and execute on the annual Audit Plan for RBC Infrastructure & Service Management audit universe, ensuring that audits conform to local and global regulatory and internal audit requirements.
- Supervise and implement the execution of the audit plan and ensure effective audit practices for traditional and continuous audits. Collaborate with broader Global RBC and CUSO IT teams and departments to achieve the plan (where needed).
- Make recommendations to clients on control deficiencies and follow up to ensure significant deficiencies are corrected. Assist business management to develop appropriate action plans to address identified deficiencies, and ensure corrective actions are implemented in a timely manner to effectively address the issues.
- Plan and execute complex and confidential/special audit projects enterprise wide as requested by senior management of the Bank.
- Communicate trends in risk and control issues to senior management on the results of ongoing reviews of the businesses that are key relationships, or any other business as requested.
- Provide support for RBC IT and regulatory requests, responses and meetings.
- Build, direct, counsel, and instruct staff assigned to an engagement and review audit plan, findings and reports for sufficient scope and for accuracy.
- Develop capability of team use of analytic tools to widen scope of assurance.
What do you need to succeed?Must Have:- Bachelor's degree or equivalent.
- Minimum 7 years banking / audit experience within Information Technology, with IT service management and IT risk management audit experience, including in-depth knowledge of Service Management (ITIL) and IT Operations (Technology Lifecycle Management, Service & Asset Management, Backup and Recovery, Telecommunications, etc.), Cloud Technologies (IaaS, PaaS), Web & Application Hosting, Microsoft Azure, and AWS.
- Minimum 5 years of business experience in a financial institution or technology company, dealing with multiple business platforms, business processes, geographies, and legal entities, and with in-depth knowledge of financial services banking technology and related risks.
- Minimum 5 years of Audit experience (strategic planning through reporting) in a senior leadership role with a current working knowledge of Internal Audit practices, policies, procedures and systems.
- CISA, CISM, CISSP and/or CIA designation
What's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive
- compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Ability to make a difference and last impact.
Job SkillsAdaptability, Adaptability, Audit Execution, Auditing, Audit Management, Collaboration, Commercial Acumen, Communication, Detail-Oriented, Executive Relationship Management, Global Regulatory, Information Security, Information Technology (IT) Infrastructure, Information Technology (IT) Risk, Information Technology (IT) Risk Management, Information Technology Auditing, Information Technology Infrastructure Service Management (ISM), Internal Auditing, Internal Controls, Interpersonal Relationship Management, Multi-Level Communication, Organizational Savvy and Politics, Regulatory Environment, Results-Oriented, Risk Management {+ 2 more}
Additional Job DetailsAddress:20 KING ST W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:INTERNAL AUDIT
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-09-22
Application Deadline:2026-10-12
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
