IT Administrator

HavocAI

$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in IT support, helpdesk, or systems administration
  • Experience with macOS, Linux, and Windows environments
  • Hands-on experience with Microsoft 365 and IT tools
  • Familiarity with mobile device management (MDM) solutions
  • Knowledge of ticketing systems like Jira Service Management
  • Ability to work independently and prioritize in a fast-paced environment

Responsibilities

  • Deploy and manage IT hardware including laptops and servers
  • Support identity and access management across all systems
  • Administer key business tools like Slack and Zoom
  • Quickly resolve technical issues to minimize downtime
  • Proactively identify and fix potential IT problems
  • Ensure smooth operations in San Diego and Palo Alto offices
  • Oversee vendor coordination and workspace logistics

Benefits

  • 100% Employer paid Health, Dental and Vision Insurance for you and your families
  • Life Insurance (Employer Paid)
  • 401k program with company matching
  • Unlimited PTO policy with a mandatory 2 week minimum
  • Equity Package
  • Work/Home Office Stipend
  • Global Entry
  • 16 Week Paid Parental Leave
  • Monthly Health and Wellness Stipend
Full Job Description
About the Role

HavocAI is building the future of autonomy-and that requires a world-class internal operating environment. We're looking for an IT Administrator who can own and scale our internal systems while also keeping our offices running at a high level.

This is a hybrid IT + operations role. Your primary responsibility is maintaining a fast, reliable, and secure IT environment for a deeply technical team. In parallel, you'll ensure our San Diego and Palo Alto offices operate smoothly-no blockers, no downtime, no friction.

You will help to build systems, fix problems before they exist, and take ownership of everything that touches employee productivity.

What You'll Contribute To
  • End-to-end IT environment for a high-performance engineering team
  • Device deployment and lifecycle management across macOS, Linux, and Windows
  • Core business systems (Microsoft 365, Slack, Jira, etc.)
  • IT onboarding/offboarding that is seamless and immediate
  • IT inventory and readiness for rapid hiring
  • Office operations and facilities support across San Diego and Palo Alto


What You'll Do
IT (Primary Focus)
  • Deploy and manage laptops, desktops, and servers with speed and precision
  • Supporting identity, access, and permissions across all systems (SSO, groups, policies)
  • Administer and optimize Microsoft 365, Slack, Zoom, Meraki, Jira, and other core tools
  • Triage and resolve issues quickly-minimize downtime, unblock teams immediately
  • Stay ahead of problems: identify gaps, fix root causes, and improve systems proactively
Facilities & Operations (Secondary, but Critical)
  • Keep San Diego and Palo Alto offices operating at a high standard-organized, functional, and ready to support the team
  • Coordinate vendors, shipments, equipment, and workspace setup
  • Ensure employees have what they need to do their best work-no friction, no delays
  • Step in wherever needed-this includes the small, unglamorous tasks that keep a startup moving


What You Bring
  • 2+ years in IT support, helpdesk, or systems administration
  • Strong experience across macOS, Linux, and Windows environments
  • Hands-on experience with Microsoft 365 and modern IT tooling
  • Experience with MDM solutions and device lifecycle management
  • Familiarity with ticketing systems (Jira Service Management or similar)
  • Ability to operate independently and prioritize in a fast-moving environment


Location

San Diego, CA (primary) with support for Palo Alto, CA
In-office presence required - this is a hands-on role

What Success Looks Like
  • Zero friction for employees-everything "just works"
  • New hires are fully set up and productive on day one
  • IT systems scale seamlessly with company growth
  • Offices are consistently clean, functional, and high-performing
  • You are the person people trust to fix anything, fast


Benefits:
  • 100% Employer paid Health, Dental and Vision Insurance for you and your families
  • Life Insurance (Employer Paid)
  • Ability to participate in the companies 401k program (Matching)
  • Unlimited PTO policy with an enforced 2 week minimum
  • Equity Package
  • Work / Home Office Stipend
  • Global Entry
  • 16 Week Paid Parental Leave
  • Monthly Health and Wellness Stipend

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