IS Operations Analyst

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in operational governance, compliance, audit, or tech initiatives in healthcare
  • Strong organizational skills
  • Skilled in digital organizational methods
  • Critical thinker with strong problem-solving abilities
  • Experienced in coordinating resources, deliverables, and meetings
  • Ability to manage multiple projects in a fast-paced environment

Responsibilities

  • Support day-to-day operations of the Information Services department
  • Collaborate with leadership and various departments to manage technology governance activities
  • Monitor and track compliance, operational risks, and governance actions
  • Maintain documentation and reporting for operational processes
  • Promote operational efficiency and continuous improvement across Information Services
  • Coordinate business continuity planning and disaster recovery efforts

Benefits

  • 100% remote position for California residents
  • Monday-Friday day shift schedule
  • Supportive team environment at a top-ranked children's hospital
  • Opportunity to make a meaningful impact on pediatric healthcare
  • Development opportunities in a collaborative educational setting
Full Job Description
Job Description

Join a team that's shaping the future of pediatric care. Children's Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.

Overview

This is 100% remote position. CHLA requires a primary residence in California prior to start date.

Schedule: Monday-Friday, Day Shift

Purpose Statement/Position Summary: The Information Services Operations Analyst supports the day-to-day operations, governance, compliance, operational risk, and technology management functions of the Information Services department. This position partners with IS leadership, Information Security, Internal Audit, Enterprise Risk Management (ERM), Legal and Compliance, and business stakeholders to coordinate technology governance activities, operational processes, audit readiness, vendor oversight, business continuity planning, disaster recovery coordination, and enterprise risk management activities. The IS Operations Analyst monitors and tracks compliance activities, operational risks, governance actions, and performance metrics while maintaining documentation, reporting, and operational processes that support organizational policies, regulatory requirements, industry standards, and strategic objectives. The role promotes accountability, operational efficiency, continuous improvement, and effective governance across Information Services.

Minimum Qualifications/Work Experience:

Required:
  • 3 years of progressively responsible experience coordinating and independently leading operational governance, compliance, audit, or technology initiatives, preferably within a healthcare information services environment.
  • Very strong organizational skills.
  • Expertise in digital organizational methods.
  • Strong critical thinking and problem-solving skills.
  • Experience coordinating resources, deliverables, and meetings.
  • Experience leading multiple projects at one time and comfortable with a fast-paced collaborative work environment.
Preferred:
  • Knowledge of contracting processes.
Education/Licensure/Certifications: Associate's Degree in Information Systems, Computer Science, Cybersecurity, Healthcare or Business Administration or related field. An equivalent combination of relevant education and experience may be considered.

Pay Scale Information

$81,120.00-$108,160.00

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

About Children’s Hospital Los Angeles

Children's Hospital Los Angeles is a nationally ranked, freestanding acute care children's hospital in the East Hollywood district of Los Angeles, on Sunset Boulevard at the corner of Vermont Avenue. The hospital has been academically affiliated with the Keck School of Medicine of the University of Southern California since 1932 and the hospital features 401 pediatric beds. The hospital provides comprehensive pediatric specialties and subspecialties to infants, children, teens, and young adults generally aged 0–21 throughout California and the west coast. The hospital also sometimes treats adults that require pediatric care. The hospital has a rooftop helipad and is an ACS verified level I pediatric trauma center, one of a few in the region. The hospital features a regional pediatric intensive-care unit and an American Academy of Pediatrics verified level IV neonatal intensive care unit. U.S. News & World Report ranks CHLA as the fifth best children's hospital in the United States and the best in California. It has also received Magnet Recognition from the American Nurses Credentialing Center.
Learn more about Children’s Hospital Los Angeles
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