Calpine

IS Business Analyst

Calpine • $70K — $99K *
San Diego, CA 92154In-Person
Energy & Utilities
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, mathematics, business, economics, or 3 years of equivalent experience.
  • 1-2 years of retail energy experience with a strong focus on billing processes.
  • Advanced decision-making and problem-solving skills.
  • Working knowledge of retail DA and CCA energy billing processes.
  • Familiarity with Excelergy Revenue Manager and other billing software.
  • Proficient in SQL query tools and Microsoft Excel, including macros and VBA.
  • Excellent communication skills, capable of conveying technical information clearly.

Responsibilities

  • Support users by creating and maintaining training documentation and desktop procedures.
  • Serve as a liaison between business users, application vendors, and the Application Support team.
  • Troubleshoot day-to-day operational system issues, bugs, and fixes.
  • Implement processes to ensure 100% accuracy in billing and daily operations.
  • Conduct user and integration testing for upgrades and patches.
  • Run queries on billing application data to verify accuracy and functionality.
  • Develop business requirements documents through stakeholder meetings and process analysis.

Benefits

  • Opportunities for professional growth in a rapidly expanding sector.
  • Collaborative work environment supporting team dynamics.
  • Access to cutting-edge energy solutions and technology.
  • Opportunity to impact community energy choices directly.
Full Job Description
Job Summary(includes but is not limited to the following, other duties may be assigned)

Calpine Energy Solutions has partnered with Community Choice Aggregators (CCA) in California to provide communities with a choice to purchase cleaner energy at competitive rates. CCAs procure renewable sources of electricity for their customers and utilize the power lines, owned by the local utility, to distribute this renewable energy. CCA Billing Analysts are responsible for ensuring a high level of operational excellence by ensuring accurate and timely daily invoicing processes and audit requirements as well as assisting with various operational tasks. CCA Billing Analysts are key components of this rapidly growing program; making themselves an essential part of Calpine Energy Solutions expanding services.

Job Responsibilities

  • Responsible for supporting users, creating and maintaining training documentation and desktop procedures.
  • Acts as liaison between the business user community, application vendors, 3rd party vendors and the Application Support organization.
  • Provide day to day operational troubleshooting for system issues, bugs, and fixes.
  • Implement processes and controls to ensure 100% accuracy in daily processing and billing.
  • Perform user and integration testing for application upgrades, patches and hot fixes.
  • Runs various queries on settlement and billing application data to validate interfaces are operating properly and data content is accurate.
  • Develop business requirements documents based upon knowledge of the business processes and meetings with the business owners.
  • Responsible for supporting users and deliver training for Revenue Manager upgrades and enhancements.


Job Requirements

  • Requires a bachelor's degree, preferably in computer science, mathematics, business, economics or at least 3 years of equivalent work experience.
  • Desire at least 1 to 2 years of retail energy related experience.
  • Must possess initiative, advanced decision-making skills and problem-solving abilities.
  • Must possess a working knowledge of the retail DA and CCA energy billing process (specific knowledge of Solutions' systems and processes is desired).
  • Experience with Customer Care Operations, and Billing software (Excelergy Revenue Manager is required).
  • Experience with basic SQL query tools to extract information from databases (SQL Server) and source applications is required.
  • Strong Microsoft Excel skills required, including experience with macros and VBA.
  • Requires excellent verbal and communication skills.
  • Ability to identify issues, analyze data, develop, recommend, and implement solutions.
  • Must be self-motivated, goal oriented, and able to learn independently.
  • Advanced Proficiency in Excel
  • Requires problem solving ability and sufficient knowledge of system analysis skills.
  • Must possess initiative, advanced decision-making skills and problem-solving abilities.
  • Must be able to handle multiple requests at the same time and be able to prioritize one's workload.
  • Experience with every phase of the System Development Life Cycle
  • Ability to develop and test data in accordance with system requirements to achieve expected results.
  • Ability to work in a team environment.
  • Ability to effectively communicate and gather conceptual ideas and turn into functional requirements.
  • Ability to convey technical information in a clear and concise manner to other less technically oriented customers
  • Ability to perform queries using SQL for Microsoft SQL Server.


Salary Range or Hourly Rate range (if needed)

$70,304 - $99,062

About Calpine

Calpine Corporation is a power generation company headquartered in Houston, Texas. Calpine's fleet of natural gas-fired and geothermal power plants has a combined generating capacity of approximately 26,000 megawatts. Calpine sells wholesale power and other energy-related services to utilities, independent electric system operators, industrial and commercial customers, and retail power providers. The company was founded in 1984 and went public in 1996. In 2018, Calpine was acquired by Energy Capital Partners and a consortium of investors.
Learn more about Calpine
Industry
Energy & Utilities
Founded
1984
* Ladders Estimates

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