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Job Category
Real Estate & Facility Management
Job Details
The Experience
Location: San Francisco, CA
The Investigations Analyst is part of our Global Safety & Security (GS&S) Corporate Investigations team. GS&S Investigations partners with Investigations Leadership, Employee Success, Employee Relations, Legal, and Global Ethics & Integrity to support fact-finding research across a broad range of internal case types, working cross-functionally to gather intelligence, and deliver thorough, objective findings that protect Salesforce's people, assets, and integrity.
We are looking for an Investigations Analyst to support a caseload of internal investigations end to end. In this role, you will conduct fact-finding on sensitive matters, document your findings clearly, and partner closely with the Director of Investigations to reduce risk and reinforce trust.
What You'll Actually Be Doing
- Supports internal investigations from intake through closure — researching matters such as expense policy violations, theft, Code of Conduct violations, and other referred misconduct — following established investigative procedures.
- Document findings in formal investigation summaries, capturing timelines, evidence, and supporting research for each case.
- Partner with Employee Relations, Employee Success, Legal, and other business units on case intake and research.
- Track and manage caseload in the case management system, ensuring accurate classification and timely resolution.
- Identify and analyze trends across cases and contribute to risk reduction and awareness efforts.
- Create reporting and manage dashboard metrics for delivery to leadership and business partners.
You're Our Person If...
- You have 2+ years of analyst experience in corporate investigations, employee relations, security, law enforcement, or a related field.
- You have strong written communication skills and can produce clear, factual, well-organized investigative summaries.
- You exercise sound judgment and discretion when handling highly sensitive and confidential information.
- You can manage a caseload independently while consistently meeting deadlines.
- You collaborate effectively with Legal, Employee Relations, Employee Success, and other partners across the business.
- You are able to handle urgent requests and toggle from tactical to strategic initiatives at short notice.
Even Better If...
- You have experience with case management tools.
- You're familiar with workplace investigations, expense policy, or insider threat concepts.
- You have experience conducting open-source research as part of an investigation.
- You have a bachelor's degree or equivalent (preferred, not required).
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
The typical base salary range for this position is $75,000 - $113,500 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $90,200 - $124,000 annually.
The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
