Starbucks Corporation

international instructional design manager, International Retail Operations

Starbucks Corporation • $90K — $130K *
Seattle, WA 98115In-Person
Retail & Consumer Goods
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years designing training programs for adult learners in retail operations from entry to leadership levels
  • Expertise in developing e-learning programs and videos
  • Strong organizational and project management skills
  • Familiarity with DominKnow authoring tool
  • Excellent cross-functional and multicultural communication skills
  • Experienced in utilizing AI for complex task completion

Responsibilities

  • Design and develop innovative retail training programs for global operations
  • Consult with cross-functional teams on learning and development needs
  • Continuously evaluate and improve training effectiveness using feedback and metrics
  • Create engaging and relevant e-learning content for diverse roles
  • Ensure training aligns with industry benchmarks and best practices
  • Facilitate competency development for partners across regions

Benefits

  • Medical, dental, and vision insurance for partners and families
  • Short-term and long-term disability insurance
  • Paid parental leave and family expansion reimbursement
  • Paid vacation and sick leave from date of hire
  • 401(k) retirement plan with employer match
  • 100% upfront tuition coverage for first-time bachelor's degree
  • Access to backup care and DACA reimbursement
  • Flexible workplace with hybrid work options in the Seattle area
Full Job Description
As an international instructional design manager on the International Retail Operations team, you will develop and maintain the retail training programs that will be used in more than 85 countries around the world. You will play a critical role in ensuring retail training programs are relevant, engaging and help partners quickly gain competency in their new roles. As an international instructional design manager , you will...
  • Demonstrate expertise in adult learning and instructional design - You will design, develop and maintain innovative, internationally relevant retail operations digital training programs that accelerate partner performance, for barista through regional director roles.
  • Serve as a learning and development subject matter expert - You will regularly consult with cross-functional teams locally and around the world.
  • Continuously improve training programs - You will evaluate feedback, analyze key metrics and compare industry benchmarks to measure the effectiveness of the programs you develop to make improvements.
We'd love to hear from people with:
  • 10+ years of experience designing training programs for adult learners in retail operations roles - from entry level to leadership roles
  • Expertise developing e-learning programs and videos
  • Strong organizational and project management skills
  • Familiarity with DominKnow
  • Excellent communication and consulting abilities cross-functionally, cross-culturally and cross-levels
  • Ability to accomplish complex tasks using AI
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com . *If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week

About Starbucks Corporation

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation Careers

Join the vibrant team at Starbucks Corporation, a premier destination for passionate, innovative professionals seeking impactful careers in the coffee industry and beyond. As a global leader in coffee and a champion of sustainable practices, Starbucks offers unparalleled job opportunities that promise both personal and professional growth.

Work You’ll Do

Embark on a fulfilling career path at Starbucks Corporation where you can blend your skills with a culture of excellence and innovation. Our team members are at the heart of our business, and we empower them through leadership development, diversity training, and continuous learning opportunities.

Transform Your Career

With Starbucks, you're not just taking a job; you're joining a culture that nurtures innovation, leadership, and a commitment to diversity and community involvement. Our baristas, managers, and corporate employees all play integral roles in our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Innovate and Lead

At Starbucks, innovation isn't just about coffee. It's about revolutionizing the way we connect with customers and grow our business. Lead the charge in creating and implementing new ideas as part of a team that values bold thinking and a fresh approach to challenges.

Professional Growth and Development

Starbucks is committed to the growth of its employees. Whether through professional development programs, internships, or leadership training, we provide the tools needed for you to advance your career within the company. Our robust benefits package supports the health, financial, and lifestyle needs of our team members and their families.

Join Our Team

Explore the array of job opportunities at Starbucks Corporation—from baristas to management positions. We are hiring creative, driven individuals who are ready to make meaningful contributions. Bring your unique perspective and talents to Starbucks and help us continue our legacy of innovation and exceptional service.

Networking and Career Advancement

Starbucks is a place where networking and professional relationships flourish. Connect with leaders and peers who can help guide your career path, and take advantage of our comprehensive training programs that prepare you for future leadership roles.

Internship Opportunities

Gain real-world experience and build your resume through a Starbucks internship. Our interns work on projects that matter, gaining skills that are crucial to succeeding in the coffee industry and beyond. It’s an opportunity to see what a career at Starbucks might look like, with many interns going on to full-time positions within the company.

Stay Connected

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Join us and be part of a company that prides itself on growth, innovation, and a positive employment culture.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Starbucks Corporation.

Explore Starbucks Careers

Whether you're beginning your career journey or looking to enhance it, Starbucks offers a dynamic path filled with opportunities for success. Join us and become part of a team that is passionate about coffee, community, and making a positive impact in the world.
Learn more about Starbucks Corporation
Size
383,000 employees
Market Cap
$113.2 billion
Industry
Food & Beverages
Net Income
$664.8 million
Founded
1971
5 Year Trend
+7.6%
Revenue
$23.1 billion
NASDAQ
SBUX
* Ladders Estimates

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