American Express

Internal Fraud Reporting & Insights Analyst

American Express$100K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Data Analytics, Business, Finance, Risk Management, or related field; Master's preferred.
  • 5+ years in fraud risk analytics, reporting, or business intelligence, particularly in financial services.
  • Experience with governance and compliance reporting programs preferred.
  • Expert in data analytics/visualization tools like SQL, Tableau, Power BI, or SAS.
  • Strong grasp of data architecture and governance principles.
  • Solid Excel and PowerPoint skills.
  • Understanding of fraud risk management frameworks and internal control metrics.
  • Excellent analytical, problem-solving, and business insight capabilities.
  • Strong organizational abilities; capable of independent and collaborative work.
  • Strategic thinker balancing tactical execution with long-term goals.

Responsibilities

  • Support the creation of standardized internal fraud reporting with dashboards and insights.
  • Generate recurring and ad-hoc reports for senior leadership and regulatory needs.
  • Maintain key risk indicators (KRIs) and performance metrics for fraud program effectiveness.
  • Ensure accuracy and consistency across internal fraud reports and management packages.
  • Conduct detailed analyses to identify operational trends and optimization opportunities.
  • Promote a culture of accuracy, curiosity, and continuous improvement.
  • Develop and balance dashboards and reporting frameworks with detailed analytical contributions as needed.
  • Handle internal partner requests, ensuring accurate data delivery within deadlines.
  • Present findings and recommendations to senior leadership, influencing efficiency and visualization enhancements.
  • Drive adoption of modern visualization platforms to enhance reporting from static to dynamic.

Benefits

  • Comprehensive healthcare, including vision and dental coverage.
  • 401(k) plan with company match to support retirement savings.
  • Generous paid time off and flexible working arrangements.
  • Access to professional development and continuous learning opportunities.
  • Employee discounts on various American Express products and services.
Full Job Description
Job Description

The Internal Fraud Reporting & Insights Analyst plays a critical role in shaping how American Express measures, reports, and communicates internal fraud risk across the enterprise. Reporting to the Director of Detection, Reporting, and QA for Internal Fraud, this role is pivotal in enabling data-driven decision-making through innovative use of Tableau and Power BI, ensuring leadership has actionable insights into Internal fraud. This individual contributor will collaborate with the Senior Manager to help drive the development of key metrics, dashboards, and executive reporting to support risk transparency, regulatory compliance, and governance excellence. The ideal candidate is a highly skilled data visualization expert with a deep understanding of internal fraud and control data, coupled with a passion for translating complex datasets into strategic business intelligence.

Responsibilities

  • Support the development of standardized internal fraud reporting across the enterprise, including dashboards, scorecards, and relevant insights.
  • Create recurring and ad-hoc reports for senior leadership, risk committees, and regulatory engagements.
  • Maintain key risk indicators (KRIs), key performance indicators (KPIs), and other fraud-related metrics that measure program effectiveness and residual risk.
  • Ensure data accuracy, consistency, and integrity across all internal fraud reports and management information (MI) packages.
  • Perform deep-dive analyses to uncover operational trends, drivers of performance variance, and opportunities for process optimization.
  • Support a high-performance culture rooted in accuracy, curiosity, and continuous improvement.
  • Balance end-to-end development of performance dashboards and reporting frameworks with hands-on analytical contributions where needed to meet critical deadlines.
  • Assist in execution of requests from internal partners such as Operational Risk, Compliance, and Audit, ensuring timely and accurate data delivery.
  • Present insights and recommendations to senior leadership, influencing opportunities to enhance efficiency, visualization, and storytelling through advanced analytics and business intelligence tools.
  • Support adoption of modern visualization platforms (e.g., Tableau, Power BI) to evolve static reports into interactive and dynamic dashboards.


Qualifications

  • Bachelor's degree in Data Analytics, Business, Finance, Risk Management, or related field required; Master's preferred.
  • 5+ years of experience in fraud risk analytics, reporting, or business intelligence, ideally within financial services.
  • Experience supporting governance reporting, risk management, or compliance-driven reporting programs preferred.
  • Expert-level proficiency in data analytics and visualization tools such as SQL, Tableau, Power BI, or SAS.
  • Strong understanding of data architecture and governance principles.
  • Strong Excel and PowerPoint skills.
  • Familiarity with fraud risk management frameworks, KRIs, and internal control metrics.
  • Exceptional analytical thinking, problem-solving, and business acumen with the ability to translate metrics into strategic insights.
  • Strong organizational skills with an ability to work independently as well as collaboratively within a team.
  • Strategic thinker who can balance tactical execution with long-term vision and improvement

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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