Google

Internal Communications Manager, Consumer and Merchant Shopping

Google$116K — $166K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 4 years of internal and executive communications experience with technology products or services.
  • Proficiency in writing emails, scripts, and internal presentations.
  • Experience managing stakeholders.

Responsibilities

  • Lead internal communications strategy for Consumer and Merchant Shopping.
  • Collaborate with executives on leadership communications and change management.
  • Create and edit executive communications and multi-channel messaging.
  • Engage global employees with stories of growth and product innovation.
  • Act as the primary communications contact for A&C initiatives, measuring outcomes.

Benefits

  • Comprehensive health coverage
  • Generous vacation and leave policies
  • Retirement savings plan with company match
  • Access to professional development resources
  • Opportunities for community involvement and contribution
Full Job Description
info_outline
X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in internal and executive communications with technology products or services.
  • Experience writing emails, scripts and internal presentations.
  • Experience with stakeholder management.

Preferred qualifications:
  • Experience in e-commerce and AI spaces, with the ability to translate complex technical concepts into engaging, accessible content.
  • Experience with change management and communicating organizational change with empathy.
  • Effective team player who can meet project deadlines with exceptional attention to detail.
  • Ability to build strong relationships with cross-functional stakeholders to influence, manage, and drive communications narratives across the internal organization.
  • Ability to adapt quickly and prioritize effectively in a fluid environment.
  • Strong written and verbal communication skills, including emails, scripts, presentations, and capturing a leader's unique voice (video/multimedia expertise).


About the job

As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

The Ads and Commerce (A&C) internal communications (IC) team drives communications for executive leaders within A&C - the engine that fuels our business. You will define the IC strategy for the Consumer and Merchant Shopping organizations to inform, inspire, and engage A&C employees globally with consistent messaging, stories of purpose, innovation, and growth. Your role helps Googlers understand how A&C innovations are creating billions of connections between people and businesses - enabling the success of millions of businesses, publishers and creators, while helping billions of people find what they are looking for on the web.

It's our job to help inform and educate users, advertisers, partners, opinion leaders--and our own employees--about the benefits of Google's products, our distinctive company culture/values, and our approach to the big public policy issues of the day. To succeed here, you'll combine creativity with organizational skills to manage multiple projects with tight deadlines simultaneously, as well as enjoy pitching to journalists, bloggers and commentators, or producing internal communications and events for our employees. Things happen quickly at Google and to get stuff done here you need to be an enthusiastic team player who can work cross-functionally and isn't hesitant to take risks or try new things.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $116000 - $166000 (USD) 15% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Lead internal communications strategy and execution for Consumer and Merchant Shopping, collaborating across functions and geographies.
  • Partner with and influence executives, advising on leadership comms style, alignment with broader Google/K&I strategy, and change management during uncertainty.
  • Develop, write, and edit clear executive communications, including emails, presentations, FAQs, scripts, and multi-channel messaging platforms.
  • Interface with broader A&C internal comms to engage global employees with stories of growth, purpose, and product innovation.
  • Serve as the primary comms contact and content owner for A&C-wide and cross-Google forums, measuring impact and outcomes across initiatives.


Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .

About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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