RainFocus

Integration Specialist (Remote)

RainFocus • $70K — $95K *
Lehi, UT 84043In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 1+ year experience with enterprise clients
  • 2+ years experience with REST APIs and JSON
  • 3 years experience in Professional Services consulting
  • Familiarity with API tools like Postman, Swagger, and SSO
  • Understanding of web analytics and JavaScript comprehension
  • Experience working with technical and non-technical teams
  • Bachelor's degree in Computer Science or related field preferred

Responsibilities

  • Collaborate with Global Integration Team to meet integration requirements
  • Clearly communicate with peers and clients
  • Support Project Managers and Solution Consultants in achieving project goals
  • Design and develop integrations tailored to customer needs
  • Assist in integration discovery and scoping with Services teams
  • Lead requirements sessions to identify and architect integrations
  • Provide technical support and manage integration timelines

Benefits

  • Remote work opportunity with flexible hours
  • Up to 15% travel for client events and meetings
  • Potential for professional development and certification
Full Job Description
An Integration Specialist is responsible for the implementation of the integration product. Integrations can either use our API's to extract data from RainFocus' platform or the customer's may have their own API's to send us data. The integrations may include data transfers with third party vendors such as Zoom and other media platforms. Integrations Specialists will also support Single Sign On through client's web sites.

Primary Duties and Responsibilities

  • As part of the Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for the RainFocus Products.
  • Ability to communicate clearly to peers and clients
  • Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget
  • Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget
  • Ability to assess, design, and develop integration meeting customer requirements
  • Ability to assist Services teams with integration discovery and scoping
  • Must be comfortable working within a cloud-based environmentLead internal and external meetings with customers and vendors
  • Manage integration timelines including but not limited to notifying clients of changes to task dates or assigned resources
  • Lead requirements sessions to discover integration needs, architect integrations and complete the integration build.
  • Provide direct technical client support
  • Creation of design documents, test cases & unit testing
  • Document integration elements prior to transitioning the integration to support
  • Available for After Hours Support, when needed


Required Skills & Experience

  • 1+ year of experience working with enterprise clients
  • 2+ years of experience working with REST API's and familiar with JSON1
  • 3 years of experience in a Professional Services consulting environment
  • Experience with Integrations with Salesforce and Adobe Analytics
  • Familiarity with API tools such as Postman, Swagger and SSO
  • Familiarity with Google Chrome development tools
  • Understanding of web analytics and the ability to comprehend JavaScript
  • Ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team
  • Technical ability to understand platforms and understand how they can and should work together
  • Experience working with technical and non-technical teams
  • Superior communications skills, both written and verbal
  • Ability to tackle obscure problems using outside the box thinking when there may be limited resources on custom integrations
  • Experience with Integrations with Salesforce and Adobe Analytics


Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experience
  • SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications a plus


Location/Travel

Remote opportunity. Total travel could be up to 15%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.

About RainFocus

RainFocus is a software company that provides a cloud-based event management platform. The platform offers a suite of tools for event planning, registration, and management, as well as analytics and reporting features. RainFocus serves a variety of industries, including technology, healthcare, finance, and education. The company was founded in 2014 and is headquartered in Riverton, Utah.
Learn more about RainFocus
Size
300 employees
Industry
Enterprise Technology
Founded
2013
* Ladders Estimates

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