What success looks like in this role:
• Provides guidance to assigned Client Delivery Executive team members.
• Guides team members through execution of Client Delivery Executive duties, including:
o Day-to-day client contact and interaction,
o Engagement across internal product, service and related teams,
o Ongoing service reviews,
o Issue identification and resolution,
o Documentation and reporting, and
o Revenue and retention success.
• Ensures team successfully plans, implements and executes delivery of contracted services.
• Keeps leadership advised of potential problem areas and team achievements.
• Allocates work and monitors team performance, offering guidance, coaching and corrective feedback as appropriate.
• Serves as a first escalation point for issues raised by team members, customers or other stakeholders.

You will be successful in this role if you have:

BA/BS degree and 4-6 years' relevant experience OR equivalent combination of education and relevant experience
0-2 years' leadership experience

Benefits

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.