Insurer Account Manager (Remote-ON)

Acturis

$80K — $90K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years experience in the insurance industry, with a focus on relationship management
  • Chartered Insurance Professional (CIP) designation or French proficiency preferred
  • University degree in a relevant field or college diploma in insurance
  • Strong experience in client relationship development and maintenance
  • Proficiency in Office applications (Excel, Word, PowerPoint)
  • Familiar with accounting or billing processes
  • Expertise in contract negotiation and stakeholder management

Responsibilities

  • Serve as the main point of contact for insurer clients regarding relationship management and project road mapping
  • Support the deployment of insurance tech solutions through regular meetings and discussions
  • Lead meetings with Acturis and client teams to oversee progress and address issues
  • Help clients navigate options for using the company’s complex systems
  • Review and negotiate client contracts in collaboration with the legal team
  • Organize invoicing and payment processes alongside the accounts team
  • Facilitate cross-functional meetings across local and global teams

Benefits

  • Comprehensive initial training and mentoring for new hires
  • Opportunities for industry-standard training at all levels
  • Management-led training sessions sharing expertise and best practices
  • Time and funding provided for ongoing education for senior team members
Full Job Description
The Position

As an Insurer Account Manager in our Insurer Relations team you will:
  • Act as the primary contact and escalation point for insurer clients on matters of relationship development, future project road mapping, contract management, and invoicing
  • Support the implementation and launch of insurance technology solutions for specific client projects through attendance of weekly progress meetings and internal discussions
  • Organize and lead periodic meetings with Acturis and Client teams to discuss progress, concerns, and emergent issues as necessary
  • Help our Canadian clients understand the options and possibilities for how they can use our highly configurable and complex system
  • Collaborate with the Acturis legal team in reviewing and negotiating client contracts
  • Collaborate with the Acturis accounts team in organizing client invoicing and payments
  • Coordinate cross functional team meetings amongst colleagues locally and globally
  • Report to the Insurer Relations Manager, contributing to the expansion and ongoing development of processes within this vertical


The starting salary for this position is between $80,000 to $90,000.

Training

Acturis believes that a mix of internal and external training allows colleagues to develop rounded skills:
  • New joiners receive concentrated initial training and close mentoring
  • Colleagues are encouraged to complete industry standard training in relevant topics
  • More senior colleagues can choose courses with time set aside and the course paid for
  • The Acturis management team run training sessions to pass on experience and best practice


About You

The successful candidate will have following attributes:
  • 3-5 years in insurance industry
    • Preference to roles involving relationship management
  • Chartered Insurance Professional (CIP) designation or French proficiency would be assets for this role
  • University degree in a related industry or college diploma specifically in insurance
  • Strong candidates will:
    • Have experience developing and maintaining strong long-term client relationships
    • Experience with Office applications (Excel, Word, PowerPoint)
    • Experience with Accounting or Billing and Invoicing processes
    • Experience with contract negotiation
    • Skills and experience in stakeholder management (bringing together teams and considering impacted parties)
    • Previous sales experience (demos, understanding client needs and perspectives)
  • Flexibility to travel 4-6 times a year throughout Canada
  • Must be located in Greater Toronto Area
What happens next?

Think you'll be a great fit for the Acturis Canada team? Here are what next steps could look like after you apply:
  • A member of our recruitment team will reach out to you to schedule a 30-minute online assessment.
  • A People Operations representative will schedule an introduction call.
  • You will be invited to participate in two case study type interviews.
  • References will be contacted and an offer will be sent your way!


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