THE OPPORTUNITY

As a Business Analyst supporting our accounting module, the successful candidate will be responsible for designing and implementing our fully customizable Enterprise Insurance Management Platform with our property & casualty (P&C) insurance clients. This role will be involved in evaluating and implementing standard business practices, along with the elicitation of unique customer requirements. The ideal candidate for this role has experience working in a finance or accounting role at an insurance company and has a passion for technology.

Total expected annual compensation of $80,000 - $115,000, inclusive of base salary and a performance-based bonus tied to individual, team, and corporate goals. This range does not include other components of our total compensation package, such as retirement contributions, benefits, paid time off, and other non-wage elements. The salary offered to the successful candidate will depend on factors such as experience, skills, qualifications, work location, internal pay equity, and other relevant considerations.

This position can be performed from our office in London, Ontario or remotely within Canada. Remote-based employees may occasionally be asked to travel to our office for meetings or team-building events and to client sites.

Responsibilities

• Deliver product solutions to the client by assisting clients in implementing the company's products, ensuring that the client has a positive user experience of the product
• Evaluate the business practices of the clients and identify areas for aligning business practices with system functionality
• Identify through elicitation, documentation and requirements gathering, solution options to meet the client's business needs
• Work with the project manager to execute and successfully complete the project plan on time
• Perform data analysis on client data as part of the implementation to integrate with system validations in the product solution
• Provide prompt solutions to user questions and issues
• Provide training and end-user product support to clients
• Execute the company's implementation roadmap by ensuring implementation projects are started as planned and successfully completed
• Participate in User and Focus Group meetings
• Develop the approach, plans and related documentation as new system areas are developed and require implementation
• Ability to travel to client sites, as required
• Perform other job-related duties as assigned

Qualifications & Skills

• University degree or college diploma in accounting or a related field
• Minimum 5 years of experience working in the P&C insurance industry in a finance or accounting role
• Deep understanding of day-to-day, month-end and year-end accounting processes
• Familiarity with IFRS financial reporting, analytics and compliance
• Experience working with insurance and accounting software, including Cognition+, Guidewire, Duck Creek, NetSuite, SAGE, and Microsoft Dynamics 365
• Strong analytical skills, problem-solving skills and attention to detail
• Proven ability to communicate clearly, work collaboratively and build positive relationships
• Ability to prioritize multiple tasks to meet deadlines
• Elicitation, documentation and requirements gathering skills
• Demonstrated ability to provide positive, client-focused service with a proactive and solutions-oriented approach

Nice to Have

• Professional designation in a relevant field, such as the Chartered Professional Accountant (CPA) or Certified Financial Planner (CFP)
• Business Analysis Accreditation
• Experience in user acceptance testing and/or quality assurance testing
• Certified Insurance Professional (CIP) designation or currently working toward the designation