TeleTech

Instructional Systems Designer

TeleTech$53K — $108K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in training course development or instruction, intelligence analysis, or military capabilities.
  • Strong knowledge of instructional design principles and methodologies.
  • Familiarity with intelligence analysis tradecraft and national security concepts.
  • Active TS/SCI clearance and willingness to undergo a polygraph exam.
  • Bachelor's degree in a relevant field.

Responsibilities

  • Collaborate with subject matter experts (SMEs) to identify customer training needs.
  • Design and develop engaging, interactive training materials using the ADDIE model.
  • Create performance support tools focused on learner engagement.
  • Implement blended learning strategies utilizing multimedia technologies.
  • Collect and analyze evaluation data to assess training effectiveness using the Kirkpatrick Model.
  • Lead and mentor team members while identifying new training opportunities.

Benefits

  • Emphasis on a people-first culture with flexible collaboration opportunities.
  • Possibility for remote, hybrid, or onsite work arrangements depending on role and needs.
  • Access to professional development and leadership opportunities.
Full Job Description
Instructional Systems Designer The Opportunity: Do you want to develop training that will transform intelligence analysis? As an Instructional Designer, you know that even the best tools and processes can't have an impact without the right education. Constructing an interactive course that teaches critical information and tradecraft requires a real passion for understanding the needs of your customer. We have an opportunity for an Instructional Designer who is committed to solving some of the toughest challenges in national security by crafting effective training. On our team, you'll work with SMEs to capture your customer's training needs and advise them on the right learning solution to help them accomplish their mission. Putting the learner at the center of the training experience, you'll design performance support tools. You'll prepare training material following the ADDIE model. You'll use your technical skills, creativity, and experience to come up with new ideas to develop an engaging, interactive learning experience on screen or in a classroom. You'll recommend cutting-edge multimedia technologies and strategies, including blended learning, to build a successful learning environment. You know communication is key, so you'll meet with SMEs throughout the process to discuss learning material and incorporate feedback. To ensure your solution is hitting the mark, you'll collect and analyze results using evaluation methodologies such as the Kirkpatrick Model, then fine-tune your training for maximum impact. You'll be able to hone your leadership skills as you share your expertise through leadership and mentoring. As a leader, you'll identify new opportunities to build solutions to your customer's learning needs. This is a chance to use your deep understanding of training methodologies to shape a creative learning experience that will engage students. Work with us as we improve intelligence analysis through learner-centered instructional design. Join us. The world can't wait. You Have: - 5+ years of experience in training course development or instruction, intelligence analysis, or military capabilities - Knowledge of instructional design, intelligence analysis tradecraft, and national security concepts - Active TS/SCI clearance; willingness to take a polygraph exam - Bachelor's degree Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $53,000.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. - Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. - Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. - Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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