Eurofins Lancaster Laboratories

Inside Sales - Technical Sales Specialist | EAG Laboratories

Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • B.S., M.S., or Ph.D. in Chemistry, Chemical Engineering, Physics, Materials Science, or a related field.
  • Experience in materials characterization, specifically surface analysis within the semiconductor industry.
  • Strong written and verbal communication skills.
  • Proficient listening, analytical, and judgment capabilities.
  • Adept at working both independently and in team settings.
  • Highly organized and detail-oriented, able to multitask effectively.
  • Technically proficient and computer literate.

Responsibilities

  • Manage lead generation and CRM administration.
  • Act as the technical point of contact for surface analysis inquiries.
  • Directly engage with clients to assess their needs and create custom surface analytical solutions.
  • Draft detailed proposals and quotes, incorporating statements of work.
  • Collaborate with teams to ensure projects run smoothly from start to finish.
  • Assist the sales team in nurturing strong client relationships and driving revenue growth.

Benefits

  • Comprehensive Medical, Dental, and Vision Coverage
  • 401k with Company Matching
  • Generous Paid Time Off
  • Wellness Program
  • Education Assistance
  • Opportunities for learning and development
  • Supportive team culture and diversity initiatives
Full Job Description
Are you ready to take the next step in your career-one that offers deeper client interaction, dynamic project management, and meaningful internal collaboration in a cutting-edge lab environment? Eurofins EAG Materials Science is seeking a Technical Specialist with a strong background in surface analysis (e.g. SIMS) to join our team. This is an exciting opportunity for someone looking to transition into a role that blends technical expertise with customer engagement and strategic problem-solving. Key Responsibilities: • Support lead management with CRM administration. • Serve as technical liaison for surface analysis requests. • Engage directly with clients to understand their needs and develop tailored surface analytical solutions. • Prepare detailed proposals and quotes, including statements of work. • Collaborate with internal teams to ensure seamless project execution. • Support the sales team by maintaining strong customer relationships and contributing to revenue growth. Note: Use of information in this role is subject to the International Traffic in Arms Regulations (ITAR). All accepted applicants must be U.S. Persons as defined by ITAR: U.S. Person is a U.S. Citizen, U.S. Permanent Resident (i.e., "Green Card Holder"), Political Asylee, or Refugee. Qualifications • B.S., M.S., or Ph.D. in Chemistry, Chemical Engineering, Physics, Materials Science, or a related field. • Materials Characterization experience in semiconductor industry, especially surface analysis. • Excellent written and verbal communication skills. • Proficient listener with strong analytical and judgment capabilities. • Comfortable working independently and collaboratively. • Highly organized, detail-oriented, and able to manage multiple priorities. • Technically adept and computer literate. What would set you apart?: Standout candidates combine a high throughput sales approach for servicing semiconductor clients requiring surface analysis. • Example materials characterization experience may include surface analysis (e.g. SIMS or TOF-SIMS). • Demonstrated ability to translate client needs into an executable lab scope (assumptions, deliverables, turnaround, and success criteria) and contribute to proposals/quotes/SOWs. • Comfortable supporting peer-to-peer technical conversations with clients on experimental design, data interpretation, and next-step recommendations. • Proven ability to manage multiple concurrent requests and drive outcomes under firm deadlines. Physical requirements: 1. Must be able to remain in a stationary position 50% of the time. 2. Ability to continuously operate a personal computer or lab equipment for extended periods of time (4 or more hours). 3. Require close distance visual acuity with or without correction (Glasses, Contacts, etc.) 4. Ability to operate a keyboard and other lab equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead 5. Ability to communicate clearly and understandably ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting. 6. Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota. Additional Information What It's Like to Work Here: • Teamwork: be inspired by your leaders, be encouraged by your teammates, and be supported in all parts of your journey while you work with us. • Learning & Development: take on career development programs and goal setting to create big possibilities for your career and life. Develop within the company; be mentored and grow as a leader. • Diversity & Authenticity: we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. Benefits & Perks to Foster Work/Life Balance: • Medical, Dental and Vision Coverage • 401k Company Matching • Paid Time Off • Wellness Program • Education Assistance • ...and more! If you enjoy being immersed in science or engineering, tackling problems head-on, finding solutions through teamwork, and taking pride in accomplishments, join us today! Check out our other opportunities: www.eag.com/about/careers/

About Eurofins Lancaster Laboratories

Eurofins Lancaster Laboratories is a leading contract research organization (CRO) providing analytical, research and testing services to clients in the pharmaceutical, biopharmaceutical, biotechnology, crop protection, chemical, food, environmental and consumer products industries. The company was founded in 1961 and has grown to become one of the largest CROs in the world, with over 50 locations in 20 countries. Eurofins Lancaster Laboratories is part of the Eurofins Scientific Group, a global leader in bioanalytical testing and laboratory services. The company's services include method development and validation, stability testing, quality control testing, and regulatory compliance support.
Learn more about Eurofins Lancaster Laboratories
Size
12,000 employees
Industry

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