EATON

Inside Sales Specialist

EATON$81K — $118K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited institution.
  • Minimum of one year of customer interfacing experience in the electrical industry.
  • No sponsorship for work visas available.
  • Must reside within specified geographical locations near the office.
  • Preferred: Engineering or Business Administration degree with marketing focus.
  • Preferred: Quoting experience familiar with pricing processes.
  • Preferred: Proficient in SAP and Excel.

Responsibilities

  • Assist sales representatives with customer quotations.
  • Handle incoming calls for technical assistance and product applications.
  • Increase knowledge of Eaton's products and competitor offerings.
  • Perform cross-reference requests for product conversions.
  • Collaborate with multiple departments to enhance customer satisfaction.
  • Manage various order functions including urgent requests and cancellations.
  • Facilitate training for new team members and agents.

Benefits

  • Health and Welfare benefits including medical and dental coverage.
  • Retirement benefits such as 401(k) plans.
  • Programs for paid and unpaid time off for personal needs.
  • Additional benefits may vary based on location and employee status.
Full Job Description
Eaton's ES GEIS CHD division is currently seeking a Inside Sales Specialist. This is a hybrid role for candidates currently residing in Nashville, TN, Charlotte, NC, Raleigh, NC, Orlando, FL, Asheville, NC, or Smyrna, GA. Relocation is not provided.

The expected annual salary range for this role is $81000 - $118000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

Reporting directly to the Strategic Programs and Inside Sales Manager, GEIS NA, this role will be responsible for the attainment of Division and Corporate goals of growth and profitability by providing critical inside sales support to the GEIS NA outside sales team.

In this role you will:
  • Assist the sales representative on quotations to customers.
  • Receive incoming telephone calls regarding technical help, product application, where to find material, and standard terms and conditions pertaining to the sale of the products.
  • Be familiar with competitor's products and prices, and continuously increase knowledge of Eaton Crouse-Hinds & B-Line products and their application advantages to customer needs.
  • Perform cross reference requests to support conversions from competitive product.
  • Collaborate with various departments to support both Pre-sale and Post-sale activities in order to drive customer satisfaction. (Pricing, Customer Service, Operations, Compliance, Logistics, Quality, Product Line Management, Engineering, Finance, & the Warehouse team).
    Preform various order management related functions where required. (Urgent shipping requests, expedite requests, return requests, and order cancellations.)
  • Help maintain record keeping and reporting of weekly sales for district managers. (Eaton SharePoint).
  • Facilitate training opportunities for new team members within the sales organization - both internal reps and agents.


Qualifications:

Basic (Required) Qualifications:
  • Bachelor's degree from an accredited institution.
  • Minimum of one (1) year of customer interfacing experience in the electrical industry.
  • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc.
  • No relocation is offered for this position. All candidates must currently reside within 50 miles of Nashville, TN, Charlotte, NC, Raleigh, NC, Orlando, FL, Asheville, NC, or Smyrna, GA to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.


Preferred Qualifications:
  • Engineering degree or Business Administration degree with marketing emphasis from an accredited institution
  • Quoting experience
  • SAP experience
  • Excel experience


All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

About EATON

Eaton Corporation plc is a multinational power management company with 2020 sales of $17.9 billion, founded in the US. Eaton provides energy-efficient solutions that help customers effectively manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Eaton operates through three main business segments: Electrical Products, Electrical Systems and Services, and Hydraulics. The Electrical Products segment designs, manufactures, markets, and sells electrical components, such as circuit breakers, switches, and electrical protection and control devices. The Electrical Systems and Services segment offers electrical power distribution and assemblies, as well as engineering services and automation and control solutions. The Hydraulics segment provides products such as pumps, motors, valves, cylinders, and filtration products. Eaton has a global presence with operations in North America, Europe, Asia, and other regions.
Learn more about EATON
Size
85,947 employees
Market Cap
$62.2 billion
Industry
Net Income
$1.4 billion
Founded
2009
5 Year Trend
-0.1%
Revenue
$17.8 billion
NASDAQ

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