Inside Sales Representative, Inbound

JVM Lending

$120K — $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in any field.
  • Experience in high-volume phone roles such as inside sales, call center, or fundraising.
  • Recent graduates with phonathon or outreach experience are welcomed.
  • Willingness to obtain NMLS and California DRE licenses within 90 days, with provided training.
  • Must reside in Walnut Creek, CA area and work full-time in-office.

Responsibilities

  • Handle warm inbound leads exclusively from prospective homebuyers.
  • Engage in 2+ hours of live conversations daily through 40 to 75 calls.
  • Complete a 3-month training program focused on mortgage analysis and client interaction.
  • Build client relationships by conveying expert knowledge rather than scripting.
  • Collaborate with a dedicated support team for each deal to enhance client experience.

Benefits

  • Access to warm leads with no cold calling required.
  • Salary structure that supports stable income with performance bonuses as the incentive.
  • Full support from dedicated mortgage analysts and senior advisors on each transaction.
  • Initial requirement to work full-time in-office with potential for hybrid work after 12-18 months.
  • Opportunities for promotion into diverse roles within operations, marketing, banking, and management.
Full Job Description
Inside Sales Representative, Inbound
Were hiring an Inside Sales Representative to work warm inbound leads from people who already reached out to us about buying a home. No cold calling. No mortgage experience required. We prefer candidates new to the industry and train from scratch.

$65K base plus a tiered performance bonus that scales with monthly volume. Strong performers earn $55K to $85K in bonus, for total compensation of $120K to $150K. The bonus is the job. Base is a floor, not the goal. This is not an inflated OTE. Its what our team actually takes home.

This is a phone-heavy role: 2+ hours of live conversation per day across 40 to 75 calls. You set the tone for the entire client relationship. Before working with clients, youll complete a 3-month mortgage analyst training program covering financial documents, credit assessment, and loan eligibility. The goal is for you to speak from knowledge, not a script. JVM pays 100% of NMLS and California DRE licensing.

What the role offers
  • Warm leads only. No cold outreach, no purchased lists.
  • Salaried base, not commission-only. Were aligned with client outcomes, not pushing the wrong product. Bonus is the upside.
  • Dedicated VA pair, mortgage analysts, and senior advisors supporting every deal.
  • Full-time in-office during the first 12 to 18 months. After that, hybrid is on the table for team members in good standing.
  • Promotion paths into operations, marketing, banking, and management.

Who succeeds Our strongest performers maintain their call volume day after day without needing external motivation. Theyre steady. They want the top bonus tier and push toward it every day. They care genuinely about clients making a major financial decision. Theyre intellectually curious about the product. Low ego, team-oriented. Theyve done high-volume phone work before and can sustain it long-term. This isnt a transitional role or a comfortable salaried seat. The phone work is the job.

Requirements
  • Bachelors degree (any major)
  • High-volume phone experience: inside sales, inbound insurance, call center, fundraising, SDR/BDR. Recent grads with phonathon or alumni outreach welcome.
  • Willing to obtain NMLS and California DRE licenses within 90 days (we pay and train)
  • Walnut Creek, CA area (in-office, full-time)
  • Authorized to work in the United States without sponsorship

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