Qualifications

• Proven experience in sales management or related leadership role with a focus on high-volume call centers (minimum 5 years).
• Demonstrated history of meeting and exceeding sales targets as a team leader.
• Strong communication and interpersonal skills for effective collaboration.
• Ability to motivate and inspire team members both directly and indirectly.

Responsibilities

• Conduct daily coaching sessions to promote continuous improvement and individual accountability.
• Manage performance by analyzing sales metrics to identify improvement areas and implement solutions.
• Establish and communicate clear sales goals while encouraging team performance enhancement.
• Identify training needs and coordinate development opportunities for individual and team growth.
• Foster a culture that promotes internal leadership development within the sales team.
• Prepare regular performance reports for senior management to outline challenges and growth opportunities.
• Research market trends and customer preferences to refine sales strategies.

Benefits

• Full-time position with opportunities for a performance-driven culture.
• Uncapped variable compensation potential.
• Supportive environment for professional development and training.