Job DescriptionLead, inspire, and elevate a high-performing Inside Sales team focused on connecting buyers with the heavy equipment they need to succeed. As the Inside Sales Manager, you'll drive team performance through hands-on coaching, data-driven decision making, and continuous process improvement.In this role, you'll oversee a team of Inside Sales Representatives responsible for prospecting, nurturing buyer relationships, and converting opportunities into revenue. You'll play a critical role in developing talent, optimizing sales effectiveness, forecasting results, and ensuring a best-in-class buyer experience.
We're looking for a collaborative, results-oriented leader who thrives in a fast-paced sales environment, enjoys mentoring others, and is passionate about achieving ambitious growth goals while fostering operational excellence.
Responsibilities- Manage a team of 6-10 Inside Sales Representatives focused on prospecting and buyer conversion
- Lead daily standups, weekly pipeline reviews, and monthly performance check-ins • Provide individualized coaching to improve rep productivity, win rates, and sales acumen
- Monitor call/email activity, adherence to sales process, and CRM hygiene
- Set daily, weekly, and monthly performance targets in alignment with company GTV and revenue goals
- Track KPIs such as lead-to-opportunity rate, talk time, response time, and conversion rates
- Partner with marketing and operations to optimize lead quality and sales enablement tools
- Conduct regular audits of rep activity and effectiveness to drive continuous improvement
- Ensure reps follow best practices in CRM (HubSpot/Salesforce) for lead management and buyer engagement
- Collaborate cross-functionally to identify bottlenecks and implement scalable solutions
Qualifications- Experience using CRM platforms such as Salesforce
- Experience leading and coaching Sales Representatives
- Excellent communication and cross-functional collaborations kills
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
