Inside Property Adjuster (Homeowners)

Allstate Insurance Company

$68K — $115K *
US-AnywhereRemote in Massachusetts, US
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a claims adjusting role or specialty position.
  • Deep knowledge of residential construction and repair.
  • Advanced understanding of insurance policies and organizational relationships.
  • Proven ability to handle complex claims involving fraud or subrogation.
  • Strong case management and claims administration skills.

Responsibilities

  • Investigate and confirm complex Homeowners Claims facts.
  • Make coverage and damages determinations autonomously.
  • Collaborate with fraud and subrogation representatives for optimal outcomes.
  • Identify and address complex customer needs with high-level service.
  • Exercise discretion in handling complex claims with increased authority.
  • Apply extensive experience to manage all aspects of Homeowners claims efficiently.

Benefits

  • Comprehensive technology setup for remote work.
  • Monthly internet connectivity reimbursement.
  • Support for establishing a private, distraction-free home workspace.
Full Job Description
Job Description
Responsible for investigating and confirming the facts of loss for the most complex Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role provides guidance and direction to junior employees.

This is a remote role servicing our Northeastern territory. Candidates should be located in either Eastern or Central time zones.

Key Responsibilities
  • Applies extensive experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
  • For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
  • Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
  • Identifies the most complex customer needs and works to meet those needs using appropriate customer service skills
  • Determines subrogation or fraud potential and how to handle
  • Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding all aspects of the most complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority

Supervisory Responsibilities
  • This job does not have supervisory duties.


Skills
Case Management, Claims Administration, Insurance Underwriting, Relationship Building, Stakeholder Relationship Management

Compensation
Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications.

Benefits

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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