Inside Channel Account Manager

N-able

$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-2 years experience in Channel/Partner/Sales or similar role
  • Exposure to distribution, reselling partners, MSPs or indirect sales models
  • Familiarity with SaaS and cybersecurity industries
  • Strong relationship-building skills for managing multiple partners
  • Highly organized with effective time management and multitasking
  • Sales-oriented mindset and cross-functional teamwork ability
  • Effective communicator with both partners and internal stakeholders

Responsibilities

  • Manage a portfolio of emerging reseller partners
  • Recruit and onboard new channel partners with N-able programs
  • Enable partners to identify and progress opportunities for N-able solutions
  • Support partners throughout the sales cycle including deal registration and procurement
  • Provide ongoing training and guidance to drive partner adoption and revenue
  • Build strong relationships with partners and their customer base
  • Collaborate with internal teams to ensure an effective partner experience
  • Maintain partner activity and pipeline updates in CRM systems

Benefits

  • Fully covered medical, dental, and vision for employees and eligible dependents
  • Generous PTO and observed holidays
  • 2 Paid VoluNteer Days per year
  • Paid Parental Leave
  • 401(k) with company-match and Flexible Spending Accounts
  • Employee Stock Purchase Program
  • On-site gym access at select Collaboration Hubs
  • Wellness rewards
  • Opportunities for community engagement through giving programs
  • Custom learning experiences as part of employee development programs
Full Job Description
Our Sales organization is on an exciting journey to expand channel development. As part of our journey, we are hiring an Inside Channel Account Manager! This is a new, strategic opportunity, and the ideal candidate will bring experience with partner recruitment, enablement, and channel development. You9ll be responsible for expanding the inside channel function and building out the reseller channel.

This role requires 20-25% travel to your assigned territory in North America.

What You9ll Do

  • Manage a portfolio of emerging reseller partners, serving as their main point of contact at N-able
  • Recruit and onboard new channel partners, including introducing N-able programs, tools, and processes
  • Enable partners to identify, register, and progress opportunities for N-able solutions
  • Support partners through the entire sales cycle - from deal registration and pricing support to procurement
  • Provide ongoing partner enablement, training, and guidance to help drive adoption and revenue
  • Build strong, trusted relationships with partners who manage their own customer base
  • Collaborate with internal teams such as Sales, Enablement, and Operations to ensure a smooth partner experience
  • Maintain accurate partner activity and pipeline updates in CRM tools
  • Participate in occasional partner meetings, enablement sessions, or events as needed

What You9ll Bring

  • 1-2 years of experience in a Channel, Partner, Sales, Account Manager, or similar role
  • Exposure to distribution, reselling partners, MSPs, or indirect sales models
  • Experience or familiarity with SaaS and the cybersecurity space
  • Strong relationship-building skills with the ability to manage multiple partners simultaneously
  • Highly organized with solid time management and multitasking abilities
  • A sales-oriented mindset with the ability to work cross-functionally with internal teams
  • Comfortable supporting partners through deal registration and sales processes
  • Clear, professional communicator who is confident working with partners, as well as internal stakeholders

Purple Perks

  • Fully covered medical, dental and vision - for employee and eligible dependents!
  • Generous PTO and observed holidays
  • 2 Paid VoluNteer Days per year
  • Paid Parental Leave
  • 401(k) with company-match and Flexible Spending Accounts
  • Employee Stock Purchase Program
  • On-site gym access at select Collaboration Hubs
  • Wellness rewards
  • FuN-raising opportunities as part of our giving program
  • N-ablite Learning - custom learning experience as part of our investment in you

#LI-TG1

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