TeleTech

Innovative Solutions Opening Coordinator

TeleTech$55K — $126K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in project coordination or innovation management in a government or technology-focused environment.
  • Experience with a Government research agency, ideally ARPA or similar.
  • Familiarity with creating and managing acquisition and solicitation documentation such as RFIs.
  • Strong ability to manage multiple projects and track metrics effectively in a fast-paced setting.
  • Excellent communication skills for creating briefings and presentations.
  • Demonstrated attention to detail and adaptability to changing priorities.
  • Bachelor's degree in a relevant field.

Responsibilities

  • Support the Small Business Program Manager in executing small business innovation activities and proposals.
  • Assist across the SBIR/STTR lifecycle with solicitation coordination and progress monitoring.
  • Manage pipelines of potential projects to align with mission needs and priorities.
  • Ensure effective management of small business opportunities through tools and workflows.
  • Develop and maintain processes for reviewing and managing opportunities and proposals.
  • Act as a liaison among teams and stakeholders to facilitate information flow and collaboration.
  • Provide guidance to Program Managers on the proposal process and project timelines.

Benefits

  • Collaborative work culture prioritizing engagement and communication.
  • Remote, hybrid, or onsite work options depending on role requirements.
  • Opportunities to work with world-class scientists and engineers.
  • Involvement in high-impact solutions for major health challenges.
  • Chance to support the innovative SBIR/STTR lifecycle for small businesses.
Full Job Description
Innovative Solutions Opening Coordinator
The Opportunity:

To achieve an organization's mission, leaders need strong team members who will support the development, administration, and coordination of innovative projects and opportunity pipelines, with a particular emphasis on collaboration with the Small Business program office. This role will help manage activities related to solicitations, solution summaries, proposals, and project tracking, while supporting processes associated with small business engagement and the SBIR/STTR lifecycle. That is why we need you, an experienced Innovative Solutions Opening Coordinator who can analyze every aspect of our customers' needs and provide high-quality support.

As part of our team, you'll serve as a strategic technical consultant to the Advanced Research Projects Agency for Health (ARPA-H), helping conceptualize, create, and execute advanced government-funded research and development programs to accelerate better health outcomes for everyone. Work with world-class scientists and engineers to support the development of high-impact solutions to society's most challenging health problems. Leverage technical expertise to provide strategic assessments of new technologies in support to senior ARPA-H decision makers. Maintain responsibility for producing and presenting findings and recommendations to a team of colleagues and clients on the feasibility and potential impact of future research programs, assisting with the management of current programs, and facilitating commercialization of successfully developed technologies.

You'll serve as an Innovative Solutions Opening Coordinator helping clients accelerate their mission. Your attention to detail, flexibility, communication skills, understanding of the client's mission, and problem-solving will enable the mission's success.

What You'll Work On:
  • Support the Small Business Program Manager in the coordination and execution of small business innovation activities, including outreach, solicitation support, proposal tracking, and post-award follow-up.
  • Assist with activities across the SBIR/STTR lifecycle, including topic development support, solicitation coordination, proposal tracking, review coordination, award support, and post-award progress monitoring.
  • Maintain and manage pipelines of potential projects, solution summaries, and proposal opportunities, ensuring they are reviewed, prioritized, and advanced in alignment with small business office mission needs. Help ensure continuity across multiple parallel efforts and deadlines.
  • Maintain tools, trackers, dashboards, and workflow systems to ensure effective management of small business opportunities and program metrics.
  • Establish, refine, and maintain processes for soliciting, reviewing, and managing incoming opportunities, proposals, and small business engagement activities.
  • Serve as a liaison among internal teams, subject matter experts, and external stakeholders to enable collaboration and efficient information flow.
  • Develop and maintain timeline for awards, keeping project on track for timely completion, and coordinating with both contracting partners and technical teams to ensure a smooth process.
  • Provide process guidance to Program Managers and technical teams throughout the solicitation process.
  • Coordinate within the small business program office and across internal stakeholders to support cost proposals, technical evaluations, project schedules, and milestone tracking.
  • Conduct preliminary analyses of proposals and opportunities to assess alignment with solicitation priorities.
  • Coordinate with subject matter experts and leadership to support technical reviews, briefings, presentations, and decision support materials.
  • Build and maintain working relationships with program managers and program staff involved in the development and execution of small business initiatives.
  • Actively participate in brainstorming sessions, process improvement efforts, and problem-solving activities to include developing lessons-learned.
  • Provide general coordination, briefing support, documentation support, and administrative support as needed.


You Have:
  • 3+ years of experience in project coordination, contracting, procurement, innovation management, or similar roles in a government, research, healthcare, or technology-focused environment.
  • Experience supporting a Government research agency or a related Federal innovation environment, such as ARPA-H, DARPA, IARPA, HSARPA, ONR, R&E, or AFRL
  • Experience supporting the development or coordination of acquisition and solicitation documentation such as RFIs, sources sought, or special notices
  • Ability to track metrics effectively and manage multiple concurrent projects and tasks in a fast-paced environment
  • Ability to prepare communications, briefing materials, and presentation slides
  • Ability to pay strict attention to detail and adapt quickly to changing priorities
  • Ability to work both independently and collaboratively across multidisciplinary teams, and display professional judgment, a proactive work style, and commitment to supporting innovation in healthcare and science
  • Bachelor's degree


Nice If You Have:
  • Experience with ARPA
  • Experience supporting small business programs, commercialization support efforts, or innovation ecosystems
  • Experience with SBIR/STTR topic development, solicitation management, proposal review coordination, and award tracking
  • Experience using Trello and Jira for project tracking, workflow management, and team coordination
  • Knowledge of the biomedical research landscape
  • Possession of excellent written and verbal communication skills
  • Possession of strong organizational skills
  • Master's degree


Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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