Infrastructure Support Manager (Administrative Staff)

Ohio Department of Aging

$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in information technology roles
  • Significant managerial experience leading infrastructure support teams
  • Proficiency with servers, firewalls, storage area networks (SAN), and networking hardware
  • Experienced in cloud infrastructure and service management
  • Strong project management and time management capabilities

Responsibilities

  • Supervise and mentor infrastructure support team members
  • Manage infrastructure and end-user support for the organization
  • Facilitate design and implementation of infrastructure systems
  • Collaborate with CIO to establish and enforce IT standards
  • Assist with procurement processes including writing Requests for Purchase
  • Act on behalf of the CIO as required

Benefits

  • Work from the main office in a central location in Columbus, OH
  • Engagement with executive-level IT administration and decision-making
  • Opportunities for professional development and team leadership
  • Experience in a role that influences the organization's IT strategy
Full Job Description
The Office of Information Technology (IT) is looking for an Infrastructure Support Manager who will...
  • Supervise, manage, guide, mentor & provide performance feedback for infrastructure support team
  • Manage infrastructure and end user support needs of OHFA
  • Facilitate the design, architecture, and implementation of infrastructure systems
  • Works with CIO to determine IT end user standards and ensure standards are met and maintained
  • Assist CIO with IT administrative tasks including writing Requests for Purchase (RFPs) and providing input for IT budget
  • Act on behalf of CIO as requested
For a complete description of the job duties, please reach out to [redacted] for a copy of the position description . Be sure to include the position title in your request.

Item of Note:
  • This position will work from OHFA's offices which are located at 2600 Corporate Exchange Drive, Columbus, OH 43231.


Qualifications

Applicants should demonstrate on their application how they meet the preferred qualifications to receive further consideration.

Preferred Qualifications:

  • Leadwork, supervisory, and/or managerial experience over infrastructure support teams
  • Experience with servers, firewalls, SAN, switches/routers, cloud infrastructure
  • Project management and time management skills


Technical & Professional Job Skills Necessary: Information Technology, Cybersecurity, Cloud Computing, Network Administration, Network Services, Continuous Improvement, Performance Management, Strategic Thinking, Teamwork, Time Management.

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