Infrastructure Supervisor

State of Michigan

$100K — $120K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in information technology or related field required.
  • 15+ years of experience in infrastructure administration, operations, and maintenance preferred.
  • Experience with VMware, Microsoft 365, Microsoft Azure, and Microsoft Configuration Manager (SCCM) required.
  • Knowledge of enterprise network infrastructure principles required.
  • Strong understanding of cybersecurity principles and best practices required.

Responsibilities

  • Manage and monitor installed systems and infrastructure under the guidance of upper management.
  • Lead and mentor the Infrastructure Team to ensure high-performance standards.
  • Develop strategies for operational improvements and present recommendations.
  • Oversee implementation and monitoring of systems for proactive operational issue identification.
  • Plan system maintenance and ensure security configurations are robust and reliable.
  • Develop crisis response procedures and maintain communication during major incidents.
  • Analyze system logs and metrics to enhance operational efficiency.

Benefits

  • Offers medical, dental, vision, and life insurance options.
  • Flexible spending accounts for medical and childcare expenses available.
  • 16 hours of personal time upon hire, plus additional accrued leave time.
  • Employees observe 13 scheduled holidays each year, including special observances.
  • Deferred compensation plans available for tax-deferred retirement savings.
  • State retirement fund contributions with matching options based on employee contributions.
Full Job Description
Salary: $100,000.00 - $120,000.00 Annually
Location : Lansing, MI
Job Type: Permanent Full Time
Job Number:
Department: Michigan State Senate
Opening Date: 08/04/2026
Bargaining Unit: N/A

Job Description
This is an at-will, nonpartisan position in the Senate Business Office (SBO). The SBO oversees the general administrative operations of the Michigan Senate and includes the Facilities & Services, Finance, Human Resources, Office of the Director, Senate Information Services, and Senate Police departments.

Under the direction of the Director of the Senate Business Office and Senate Information Services (SIS) Director, and supervised by the IT Operations Manager, the Infrastructure Supervisor manages and monitors all installed systems and infrastructure. The Infrastructure Supervisor manages and participates in the installation, configuration, testing, and maintenance of operating systems, application software, and system management tools. The Infrastructure Supervisor proactively ensures the highest levels of systems and infrastructure availability by maintaining security, backup, and redundancy strategies. The Infrastructure Supervisor develops and maintains automation solutions and custom scripts to improve system efficiency, reduce manual intervention, and support the operational effectiveness of the Infrastructure Team. The Infrastructure Supervisor serves as the primary technical escalation point for the Infrastructure Team while coordinating work activities, infrastructure projects, upgrades, and maintenance activities. The Infrastructure Supervisor also manages the availability, integrity, and operational performance of infrastructure systems and related applications across multiple business units and technology platforms, ensuring business continuity and reliable service delivery.

ESSENTIAL JOB FUNCTIONS:
  • Collaborates with the IT Operations Manager and intradepartmental supervisors to develop strategies and coordinate initiatives that support departmental goals and objectives
  • Leads the Infrastructure Team by providing training, coaching, mentoring, communicating job expectations, and evaluating performance to support individual growth and organizational success
  • Identifies opportunities for operational and infrastructure improvements and provides recommendations to the IT Operations Manager
  • Oversees the implementation, enforcement, and continuous monitoring of systems to ensure application and endpoint monitoring is in place to proactively identify and respond to operational issues
  • Plans and manages system maintenance schedules, access controls, and security configurations to ensure system security, reliability, uptime, and availability
  • Keeps management informed during major incidents to support business continuity decisions; develops and maintains crisis response procedures that support, validate, and protect business continuity objectives; presents response options and recommendations to management
  • Analyzes system data, including system logs, performance metrics, and performance counters, to identify future operational and infrastructure requirements, improve system performance, and ensure highly available services for end users
  • Participates in the evaluation, testing, and recommendation of new software, hardware, and technology solutions to support the Senate's operational and infrastructure needs
  • Manages the configuration and operation of client-based computer operating systems
  • Plans, coordinates, and participates in system upgrades and process improvements to enhance functionality, strengthen security, and improve operational efficiency
  • Manages the administration and governance of Microsoft Azure and Microsoft 365 environments, including service deployment, licensing, identity management, security, and supporting infrastructure

SECONDARY DUTIES AND RESPONSIBILITIES:
  • Manages and maintains user accounts, system permissions, and access management to support secure and efficient access to Senate technology resources
  • Performs all other duties as requested by the IT Operations Manager

Required Education and Experience

  • Bachelor's degree in information technology or a related field required
  • Fifteen or more years of progressively responsible experience in infrastructure administration, operations, and maintenance preferred
  • Experience administering VMware, Microsoft 365, Microsoft Azure, and Microsoft Configuration Manager (SCCM) required
  • Experience with enterprise network infrastructure, including routing, switching, and network connectivity principles required
  • Demonstrated understanding of cybersecurity principles, best practices, and organizational security requirements required
  • Experience with enterprise backup, monitoring, and endpoint security solutions, including Veeam, WhatsUp Gold, and Microsoft Defender, is preferred
  • Other combinations of education and experience are evaluated on an individual basis

Alternate Education and Experience

  • Strong knowledge of Microsoft Windows Server and experience with enterprise-grade monitoring tools capable of generating proactive alert notifications and monitoring system health
  • Strong knowledge of virtualization technology
  • Strong written and verbal communication skills with the ability to communicate effectively and professionally with employees at all organizational levels, vendors, and external partners
  • Ability to work effectively under pressure, manage competing priorities, and meet established deadlines
  • Must be a self-starter with a high level of initiative
  • Strong customer service skills, able to anticipate needs and address requests
  • Strong attention to detail, organizational skills, and the ability to handle multiple projects
  • Maintains confidentiality and exercises discretion
  • Knowledge of workstation operating system support
  • Advanced knowledge of system vulnerabilities and security issues
  • Ability to follow directions and work independently
  • Ability to communicate with others, both orally and in writing
  • Ability to work in a professional and nonpartisan manner
  • Ability to develop and maintain good working relationships with legislators and other elected officials, staff, vendors, and other agencies

Additional Requirements and Information

This job description is not intended as a comprehensive list of all of the duties required of this position. Additional duties may be assigned from time to time, and the listed duties are subject to change at any time, with or without notice.

STATUS: Salaried, with a standard benefits package
SALARY: $100,000 - $120,000
GOVERNING CAUCUS: Nonpartisan

This is a non-civil service, at-will position.

Interested applicants, please submit a cover letter and resume with your application.

The Michigan Senate employment benefits include an array of options from health insurance to retirement programs. This page gives a brief explanation of some of the benefits that are offered by the Michigan Senate.
Insurance and Other Benefits

Insurances include medical, dental, vision and life. Employees also have the option to purchase additional life, accidental death, long term disability, long term care insurance, and legal services. Flexible spending accounts for medical expenses and child care are also available.
Leave Time

Full time/salaried employees receive 16 hours of personal time upon hire and accrue 8 hours of leave time per pay period.
Holidays

State employees receive 13 scheduled holidays each year, including New Year's Eve and New Year's Day, Christmas Eve and Christmas Day, Memorial Day, and Veterans Day, just to name a few. State employees also receive Election Day off every other year.
Deferred Compensation

Employees may invest income in a tax-deferred retirement investment program. The state offers two optional deferred compensation plans, the 457 and 401(k). The employee decides the amount deducted from their paycheck.
Retirement

Employees receive a minimum 4% state contribution toward their retirement fund. If an employee elects to contribute more, the state will match that percentage (up to 5%).

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