Wells Fargo

Infrastructure Engineering Senior Manager - AI

Wells Fargo$153K — $239K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Infrastructure Engineering or related fields
  • 3+ years in a management or leadership role
  • Deep expertise in Microsoft Purview products
  • Experience with Microsoft 365 Copilot and Copilot Studio
  • Strong understanding of AI regulatory frameworks

Responsibilities

  • Define and maintain AI governance operating model
  • Establish guardrails and approval workflows for AI use cases
  • Translate AI regulations into technical controls
  • Manage Microsoft Purview configuration and compliance tools
  • Design sensitivity-label taxonomy and classification models
  • Govern retention and legal hold processes for AI data
  • Lead a team and drive automation and monitoring efforts

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance and critical illness insurance
  • Parental leave
  • Tuition reimbursement
Full Job Description
About this role:

The Infrastructure Engineering Senior Manager - AI Governance & Compliance leads the design, implementation, and operational oversight of governance and compliance controls across the enterprise's Microsoft AI ecosystem. This role owns the control framework that ensures Microsoft 365, Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, and other generative-AI solutions are deployed and operated in line with regulatory obligations, internal risk appetite, and data-protection standards. The manager bridges infrastructure engineering, security, privacy, legal, and risk functions to make AI adoption safe, auditable, and scalable.

In this role, you will:
  • Define and maintain the AI governance operating model spanning M365 Copilot, Copilot Studio (custom agents/copilots), Copilot Cowork, and third-party/internal AI solutions.
  • Establish guardrails, approval workflows, and risk-tiering for AI use cases, agent publishing, and grounding-data access.
  • Translate evolving AI regulations (EU AI Act, NIST AI RMF, sector-specific banking/financial guidance) and internal policy into enforceable technical controls.


Microsoft Purview & Compliance Tooling
  • Own configuration and lifecycle management of the Microsoft Purview suite as the primary compliance control plane:
    • Data Loss Prevention (DLP) - including Copilot-aware policies
    • Information Protection - sensitivity labels, encryption, and label-based access enforcement
    • Insider Risk Management
    • Communication Compliance
    • Audit (Standard/Premium) and unified audit logging for Copilot interactions
    • Compliance Manager - assessments, improvement actions, and control scoring
  • Implement and operate Data Security Posture Management (DSPM) for AI to monitor AI/Copilot usage, risky prompts, oversharing, and sensitive-data exposure.
  • Manage adjacent compliance tooling: Microsoft Defender for Cloud Apps, Entra ID Conditional Access and entitlement/access reviews, SharePoint Advanced Management (restricted content discovery, access controls), and Microsoft Priva for privacy risk and subject-rights management.

Data Classification
  • Design the enterprise sensitivity-label taxonomy and auto-classification model (trainable classifiers, exact data match, sensitive information types).
  • Ensure classification drives Copilot grounding boundaries so AI responses respect least-privilege and need-to-know.
  • Remediate oversharing and "data sprawl" that exposes content to Copilot semantic indexing.

Retention & Records Management
  • Define and enforce retention and deletion policies and labels across M365 workloads, including Copilot prompts, responses, and agent transcripts.
  • Govern records management, disposition review, and defensible deletion in alignment with legal and regulatory retention schedules.

eDiscovery & Legal Hold
  • Operate Microsoft Purview eDiscovery (Premium) and legal hold processes, ensuring Copilot interactions and AI-generated content are discoverable, preservable, and exportable for litigation and regulatory requests.
  • Partner with Legal on holds, custodian management, search, and review workflows.

Engineering & Operations
  • Lead a team of infrastructure and compliance engineers; set technical direction, standards, and automation (PowerShell, Graph API, Microsoft Graph Data Connect, Sentinel/Logic Apps for control automation).
  • Build monitoring, alerting, and reporting dashboards for AI governance KPIs and audit readiness.
  • Drive incident response for AI/data compliance events and remediation.

Stakeholder Management
  • Serve as the primary technical liaison to Risk, Privacy, Legal, Security, and Audit on all AI governance matters.
  • Produce executive-level reporting on AI compliance posture, control effectiveness, and regulatory readiness.


Required Qualifications:
  • 7+ years of Infrastructure Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience


Desired Qualifications:
  • 8+ years in infrastructure/security engineering, with 3+ years in a leadership or management capacity.
  • Deep, hands-on expertise with Microsoft Purview (Information Protection, DLP, Audit, eDiscovery, Records Management, Compliance Manager).
  • Demonstrated experience governing Microsoft 365 Copilot and/or Copilot Studio deployments, including data-access, grounding, and oversharing controls.
  • Strong working knowledge of DSPM for AI, Microsoft Priva, Entra ID, and Defender for Cloud Apps.
  • Expertise in data classification, retention/records management, and eDiscovery/legal-hold operations.
  • Familiarity with AI/data regulatory frameworks (EU AI Act, NIST AI RMF, GDPR/CCPA, and financial-services data regulations).
  • Proven ability to automate controls via PowerShell and Microsoft Graph.
  • Experience in a regulated industry (financial services, healthcare).
  • Background in AI risk management, model governance, or responsible-AI program delivery.
  • Experience in AI governance and responsible-AI judgment
  • Experience in regulatory and compliance acumen
  • Experience in technical leadership and team development
  • Experience in cross-functional stakeholder influence
  • Experience in risk-based decision making


Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$153,000.00 - $239,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement


Posting End Date:

17 Jun 2026
*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

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Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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