Infrastructure Engineer

Manifest Solutions

• $95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Network Operations within a large enterprise, ideally in the utility or energy sector.
  • Advanced understanding of network communications technologies with strong troubleshooting skills.
  • Proficient in networking protocols such as TCP/IP, DNS, and DHCP.
  • Strong knowledge of IPAM-DDI solutions and network security practices.
  • Experience configuring and supporting hardware like routers, switches, and firewalls.
  • Familiarity with network monitoring tools like Splunk and Solarwinds.
  • Cisco CCNA/CCNP certification required.

Responsibilities

  • Plan, configure, install, and maintain firewalls including Cisco ASA and Fortigate.
  • Participate in a rotating on-call schedule for 24x7 support.
  • Develop and implement network incident resolutions and vulnerability remediations.
  • Provide high-level technical support and troubleshooting for network operations.
  • Prepare cost estimates and technical documentation including procedures and reports.
  • Review budgeting and approval processes for annual and project planning.
  • Train and mentor team members, providing work direction as needed.

Benefits

  • Opportunity to work in a dynamic environment focused on network security and infrastructure.
  • Participation in a rotating on-call schedule enhances professional development.
  • Exposure to advanced network technologies and tools.
  • Potential for career growth within the utility or energy sector.
  • Collaborative team environment with opportunities for mentorship.
Full Job Description
Manifest Solutions is currently seeking an Infrastructure Engineer for a position in Bridgman, MI.
  • Firewall planning, configuration, installation and maintenance for Cisco ASA, Fortigate firewalls and FTD's
  • Participate in a rotating on-call schedule to provide 24x7 support.
  • Develop and plan network incident resolution, configuration audit and updates, as well as vulnerability remediations.
  • Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities. Adhere to AEP's approval processes as part of change management, incident management and trouble response scenarios.
  • Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
  • Prepare technical documentation including procedures, manuals, and reports.
  • Review and adhere to budgeting and approval processes while assisting with annual and project planning.
  • May provide training and mentoring, as well as work direction, to others on the team.

Experience:
  • Seven years in direct support of Network Operations in a large enterprise environment, preferably within the utility or energy sector. ServiceNow or similar ITIL experience is a plus.
  • An advanced understanding of network communications technologies and an demonstrate the ability to analyze, troubleshoot, coordinate and resolve complex network issues and projects.?
  • Proficiency in networking protocols (TCP/IP, DNS, DHCP)
  • Strong knowledge and experience with IPAM-DDI solutions
  • Knowledge of network security practices
  • Experience with configuring and support with hardware (routers, switches, firewalls)
  • Experience with network monitoring tools (Splunk, Solarwinds)
  • Knowledge in routing and switching protocol, WAN technologies including MPLS, Point to Point, MAN and Wireless; LAN technologies including LAN design standards and best practices, Data Center network Design and Wireless solutions; and security standards with firewall, design and best practices
  • Experience in Unix/Linux
  • Excellent communication skills, both written and oral, with the ability to clearly communicate complex findings and present them to ensure audience appeal at various levels of the organization and with clients

Licenses/Certifications: Cisco CCNA/CCNP

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