Infra Program Manager

The candidate will structure, coordinate, govern, manage and provide oversight for the Workforce Technology & Services Super Departments role in various project initiatives. This will entail strategic planning, status reporting, issue/risk/dependency tracking, leading meetings, and providing management escalations as necessary.

The daily activities include:
• Assist Program and Project Managers with governance across multiple projects
• Oversee programs demand planning and governance, prioritizing work and focusing resources or critical change activities.
• Manage regular reporting - Highlight key accomplishments, risks/issues, dependencies, within assigned programs and to escalate or coordinate as needed
• Oversee and work with other department levels leads to ensure dependent activities are understood and coordinated within the larger program activities.
• Manage JIRA Kanban boards and monthly team retrospectives
• Create program status reports

Skills Required
• At least 8-year Program/project management experience
• Experience creating program/project structure
• Experience managing IT security projects
• Ability to indirectly manage virtual team members from a diverse cultural background
• Strong and proven problem-solving skills
• Ability to multi-task and manage several projects concurrently
• Excellent communication and interpersonal skills
• Excellent written/reporting skills
• A sound background and adherence to business processes and procedures
• Good MS Office (Word, PowerPoint, Visio, Excel) skills
• MS Project knowledge
• Ability to work with all levels of management
• Candidates must have good attention to detail and good organizational skills
• Must have the ability to work independently and be self-motivated as well as being a team player
• Assertive/confident
• Proactive
• Understands and applies PMO / governance standards effectively
• Translates high level governance requirements into actionable steps
• Contributes reliably to reviews, checkpoints, and audit ready deliverables
• Outcome focused with strong accountability for delivery
• Balances speed, quality, and practicality
• Follows through consistently on commitments and actions

Skills Desired
• PMP certified
• Understanding of ITIL
• Agile Experience
• Strong program and delivery management across multiple concurrent workstreams; sound understanding of PMO governance, controls, and executive level reporting; the ability to translate ambiguous or complex initiatives into clear plans, milestones, and actions; effective cross functional stakeholder management with clear, concise communication; proactive identification and management of risks, dependencies, and issues; structured, analytical thinking with attention to detail; and an execution focused mindset that balances pace, quality, and accountability while driving outcomes with minimal oversight.

TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range- $95,000-$120,000 a year

#LI-SP3

#LI-VX1