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Working Title: Information Technology Spec 4 - Cloud & Infrastructure Services Product Manager Job Class: Information Technology Specialist 4 Agency: Minnesota State - Job ID: 96849
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 09/08/2026
- Closing Date: 09/22/2026
- Hiring Agency/Seniority Unit: MN St Colleges & Universities / MNSCU Central Office-MAPE
- Division/Unit: MnSCU System Office / MnSCU OOC Classified F - K
- Appointment Type: Unlimited, Full-time
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday, 8:00am - 4:30pm
- Travel Required: No
- Salary Range: $37.72 - $62.21 / hourly; $78,759 - $129,894 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities : Yes
Job Description The Product Manager acts as the liaison between the System Office IT and its campus stakeholders,transforming institutional needs into a prioritized service roadmap. This role owns the "service lifecycle"-frominitial concept and stakeholder requirements gathering to communications and change management. Byfocusing on the "what" and "why" of IT delivery, the Product Manager ensures that technical resources arealigned with the highest-impact priorities, managing the project portfolio and external communications todeliver transparent, value-driven services to the colleges and universities.
Minimum Qualifications - Five (5) or more years of progressive experience in IT service management, product management,program management, business analysis, or a related role supporting enterprise technology services. Abachelor's degree may substitute for one (1) year of professional experience.
- Demonstrated experience working in a complex, multi-stakeholder environment, such as highereducation, government, healthcare, or a large enterprise organization.
- Proven ability to translate business needs into clearly defined service requirements, roadmaps, andpriorities.
- Experience planning, leading, and managing multiple concurrent initiatives across different technicalteams while maintaining focus on outcomes, dependencies, and organizational capacity.
- Strong written and verbal communication skills, with the ability to explain technical concepts in plainlanguage to non-technical audiences, including facilitation of stakeholder meetings, service reviews,governance forums, and preparation for executive-level materials.
- Demonstrated capability in portfolio-level tracking and reporting, including milestone tracking and highlevel status (e.g., Red/Yellow/Green). Produce clear documentation such as:
o Service definitions and service catalog entries
o User Stories of functional requirements
o Stakeholder communication and briefing materials - Working knowledge of enterprise services in at least two of the following areas:
o Collaboration and productivity platforms (e.g., Microsoft 365)
o Identity and access management (e.g., Okta and lifecycle/provisioning concepts)
o Infrastructure operations (servers, databases, data center operations)
Preferred Qualification - Experience working in higher education IT, particularly in a system-level or shared servicesenvironment.
- Familiarity with enterprise platforms such as:
o Microsoft 365 (e.g., Teams, SharePoint, Power Platform)
o Identity and Access Management (IAM)
o Cloud and hybrid infrastructure services - Experience supporting or coordinating services for multiple institutions, departments, or business unitswith differing priorities.
- Experience developing and maintaining multi-month or multi-year service roadmaps aligned toorganizational strategy.
- Experience serving as a Product Manager, Service Owner, Project Manager, or Portfolio Manager forenterprise IT services.
- Demonstrated ability to balance demand against capacity, helping leadership make informed tradeoffdecisions about scope, timing, and risk.
- Experience preparing executive-ready materials for directors, CIOs, or senior leadership.
How to Apply To view the full job posting and to apply please go to: https://minnstate.wd115.myworkdayjobs.com/Minnesota_State_Careers/job/St-Paul/Information-Technology-Spec-4---Cloud---Infrastructure-Services-Product-Manager_JR0000005693-1 .
Contact If you have questions about this position, contact Shane Moore at
[email protected] or 651-273-3967 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Shane Moore at
[email protected] .
