Department of Information Technology

Business Relationship Management Division- NH Employment Security

45 S. Fruit Street Concord, NH 03301

INFORMATION TECHNOLOGY MANAGER III

#18485

$37.22/hour - $44.52/hour

*See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Information Technology, Business Relationship Management Division has a full-time vacancy for Information Technology Manager III.

SUMMARY:

To serve as one of the primary points of contact via the Department of Information Technology (DoIT) and New Hampshire Employment Security (NHES). Responsible for developing, planning, and implementing information technology solutions and managing daily operations, to include the coordination of related technical resources. To oversee development enhancement and the enforcement of policies to increase system operations. To assist the IT Leader to ensure consistent and efficient project prioritization meets NHES's business needs.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

Education/Experience: Bachelor's degree and 8 years of experience OR equivalent combination of 12 years of education and experience after completion of high school. Education and experience must be in information technology, data management, or related field; three years of which shall have been in a supervisory or management capacity.

License/Certification: Valid New Hampshire driver's license and have access to transportation for use in statewide travel.

Other Requirements:

1. Temporary schedule changes or off-hour work (non-business hours) may be required to allow for planned installations and upgrades or for other work that cannot be done without major disruption to users and network systems within core business hours.

2. Must pass a comprehensive background investigation, including a fingerprint-based criminal background check, a motor vehicle driving record check and may include a local police department background check.

Trainee Option: Not Applicable

PREFERRED QUALIFICATIONS:

Knowledge of LDAP, COBOL, SQL and/or PL/SQL.

Experience in FTP, TOAD, $Universe, Harvest or Oracle is desirable.

AFTER-HIRE REQUIREMENTS: None

CAREER ADVANCEMENT OPPORTUNITIES:

In-Band Advancement Available: • Yes ☒ No

Criteria: None

Broad Group Level Advancement Available: • Yes ☒ No

Criteria: None

DISCLAIMERS:

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES:

Provides day-to-day supervision of personnel in the Applications Software Division, to include evaluating subordinates using the rules of the Employee Performance Evaluation System. Assists the IT Leader in the hiring of DoIT personnel at NH Employment Security.

Develops and reviews work methods and procedures related to design, development, and implementation of computer systems. Oversees computer hardware/software for projects to ensure that equipment and services acquired are best suited to department strategies and objectives.

Provides day-to-day guidance and works with Data Base Administrations, System Administrators and the Helpdesk staff embedded at NHES.

Maintains knowledge of NHES business practices and compliances with the US Department of Labor (US DOL) and the National Association of State Workforce Agencies (NASWA), including unemployment insurance laws, employment services laws, training programs, employment statistics and labor market guidelines.

Assists the IT Leader with development and support of information systems for the Unemployment Compensation, Employment Service and ELMI Bureaus of NHES.

As required, programs and develops software applications for Unemployment Compensation, Employment Service and ELMI Bureaus of NH Employment Security.

Assigns project schedules and maximizes the utilization of staff resources to accomplish work efficiently and timely. Organizes and leads meetings on agency applications or issues related to agency applications.

Serves as liaison between NHES and DoIT Directors and confers with other states, NHES Commissioner, staff and employers throughout the state solving problems and share information on department regulations, procedures, and policies. Interfaces with and negotiates with third party departments and outside vendors, as needed, on behalf of the systems operation.

Serves as the manager in absence of the IT Lead to ensure continuation of DoIT activities related to information systems at NH Employment Security.

Identifies and coordinates training of systems and programming staff to ensure skills are updated to current levels.

Performs additional duties, possibly in other areas, as needed to support operational requirements, workload demands, and organizational priorities.



*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits:

*Dental Plan at minimal cost for employees and their families ($500-$1800 value)

* Flexible Spending healthcare and childcare reimbursement accounts

*State defined benefit retirement plan and Deferred Compensation 457(b) plan

*Work/life balance flexible schedules, paid holidays and generous leave plan

*$50,000 state-paid life insurance plus additional low-cost group life insurance

*Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx