TeleTech

Information System Security Officer

TeleTech$62K — $141K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Information System Security or a Master's degree with 2+ years of related experience.
  • Strong understanding of security policies like DoD 5200.01 and NIST SP 800-53.
  • TS/SCI clearance is mandatory for this role.
  • Experience in safeguarding information systems in classified environments.
  • Knowledge of system hardening and continuous monitoring techniques.
  • DoD 8140 certification such as Security+ CE is required.

Responsibilities

  • Monitor system compliance with security policies during all stages of operation.
  • Conduct regular security assessments and report vulnerabilities to the ISSM.
  • Ensure accurate and complete account management documentation.
  • Maintain up-to-date system security documentation accessible to authorized personnel.
  • Collect and analyze audit records as per the security plan.
  • Notify the ISSM of any changes affecting system security authorization.
  • Serve on the Configuration Control Board when designated.

Benefits

  • Health, life, and disability insurance.
  • Financial planning and retirement benefits.
  • Paid leave and professional development opportunities.
  • Tuition assistance for further education.
  • Recognition awards for exceptional performance.
Full Job Description
Information System Security Officer
The Opportunity:

An ISSO is an individual responsible for ensuring the appropriate operational security posture is maintained for all systems assigned. Assist the ISSM in meeting their duties and responsibilities.

What You'll Work On:
  • Ensuring systems are operated, maintained, and disposed of in accordance with security policies and procedures as outlined in the security plan.
  • Verifying the implementation of delegated aspects of the system security program.
  • Ensuring all proper account management documentation is completed prior to adding and deleting system accounts.
  • Verifying all system security documentation is current and accessible to properly authorized individuals.
  • Conducting periodic assessments of authorized systems and providing the ISSM with corrective actions for all identified findings and vulnerabilities.
  • Ensuring audit records are collected and analyzed in accordance with the security plan.
  • Reporting all security-related incidents to the ISSM.
  • Monitoring system recovery processes to ensure security features and procedures are properly restored and functioning correctly.
  • Formally notifying the ISSM of any changes to a system that could affect authorization.
  • Serving as a member of the Configuration Control Board (CCB), if designated by the ISSM.


You Have:
  • Experience supporting collateral and special access program (SAP) environments and managing and safeguarding information systems in classified environments
  • Experience conducting security assessments, auditing, continuous monitoring, and implementing and maintaining RMF-based security controls
  • Knowledge of incident response processes and reporting requirements
  • Knowledge of information system hardening, secure configuration baselines, patch management, and security tools such as ACAS, HBSS, ESS, or SPLUNK
  • Knowledge of government security policies such as DoD 5200.01, ICDs, and CNSSI 1253 and NIST SP 800-53, DoD RMF, JSIG, and DAAG standards
  • Ability to apply security policies and procedures to ensure database and software security and analyze moderately complex security issues and develop practical solutions
  • TS/SCI clearance
  • Bachelor's degree and 4+ years of experience with Information System Security or Master's degree and 2+ years of experience with Information System Security
  • DoD 8140 baseline Certification such as Security+ CE Certification


Nice If You Have:
  • Experience reviewing and updating system security documentation such as SSPs, SCTMs, or POA&Ms
  • Ability to communicate effectively with technical and non-technical stakeholders, work independently with moderate guidance, and assist junior personnel in understanding security requirements
  • Possession of sufficient technical competence commensurate with the complexity of the systems
  • CISSP or CAP Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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