OverviewRealPage is seeking a strategic and visionary Industry Principal, Smart Building to represent our Smart Building portfolio and help shape the future of connected communities across the multifamily industry.
As the industry leader for Smart Building, you will serve as the market-facing expert on emerging technologies, smart devices, connected building ecosystems, resident experience, and operational innovation. You will bridge customer needs, market trends, product strategy, and commercial execution to help RealPage deliver differentiated solutions that solve meaningful customer challenges.
This highly visible role partners across Product, Sales, Customer Success, Marketing, Strategy, and Executive Leadership to influence product direction, accelerate go-to-market success, strengthen customer relationships, and establish RealPage as an industry thought leader.
Responsibilities
- Strategic Sales Engagement - Partner with Sales on high-value, strategic opportunities by providing industry expertise, executive-level customer engagement, competitive insight, and differentiated value narratives that advance complex deals.
- Voice of the Customer - Represent the voice of customers and the market by synthesizing customer feedback, competitive intelligence, industry trends, and operational challenges into actionable recommendations for internal stakeholders.
- Field Readiness - Develop and deliver enablement programs, sales training, certifications, competitive positioning, and industry education to ensure commercial teams remain current on Smart Building technologies, market dynamics, and customer priorities.
- Industry Influence - Represent RealPage as a recognized thought leader through conferences, webinars, customer events, industry associations, advisory boards, speaking engagements, and published content that elevates RealPage's market presence.
- Internal Business Reviews - Partner with Product, Customer Success, Marketing, and executive leadership to review market opportunities, customer outcomes, product adoption, competitive positioning, and strategic initiatives that support business growth.
- Product Strategy Advisory - Influence product strategy and innovation by bringing deep industry expertise, customer perspective, competitive intelligence, and emerging market trends into roadmap discussions and investment decisions.
- Customer Advisory Engagement - Build executive relationships with customers, strategic partners, and industry organizations to validate market needs, gather feedback, support customer advisory programs, and strengthen long-term partnerships.
- Launch Readiness - Partner with Product Marketing and cross-functional teams to support successful product launches by ensuring market messaging, sales readiness, customer adoption strategies, and field enablement align with customer needs.
Qualifications
- 8+ years of experience in PropTech, Smart Building technology, SaaS, multifamily technology, or related industries
- Deep understanding of Smart Building technologies including connected devices, access control, automation, IoT platforms, integrations, and resident experience solutions
- Strong knowledge of multifamily operations, technology ecosystems, and industry trends
- Experience leading cross-functional initiatives that align business strategy, customer needs, and product innovation
- Proven ability to influence executive stakeholders across internal teams and customer organizations
- Demonstrated experience serving as an industry thought leader through speaking engagements, advisory boards, publications, or customer advocacy
- Bachelor's degree required; advanced degree preferred
KNOWLEDGE/SKILLS/ABILITIES
- Exceptional executive communication, presentation, and storytelling skills
- Ability to translate complex technical concepts into clear business value for executive audiences
- Strategic thinking with strong business acumen and customer-first mindset
- Demonstrated ability to influence without direct authority across matrixed organizations
- Strong collaboration and relationship-building skills across Product, Sales, Marketing, Customer Success, and Executive Leadership
- Ability to analyze market trends, competitive landscapes, and customer insights to drive strategic recommendations
- Willingness to travel to customer meetings, conferences, advisory boards, and industry events
Physical Demands and Working Conditions
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.
SALARY AND BENEFITS
- RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
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Pay RangeUSD $138,400.00 - USD $235,600.00 /Yr.