Improvement Consultant

Ann & Robert H. Lurie Children's Hospital of Chicago

$76K — $125K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required, Master’s preferred.
  • 3-5 years of healthcare experience focused on patient safety or quality improvement.
  • Track record of successfully leading improvement projects in healthcare settings.
  • Proficient in project management and team collaboration.
  • Strong written, organizational, and interpersonal communication skills.
  • Able to manage multiple projects with minimal supervision.
  • Experience with data management and proficiency in Microsoft Excel, Word, PowerPoint; Epic knowledge preferred.

Responsibilities

  • Lead quality and safety projects aligned with organizational goals.
  • Conduct benchmarking and comprehensive evidence reviews to inform project strategies.
  • Regularly analyze and share data visualizations and updates with project control teams.
  • Enhance organizational improvement capacity through training and relationship building.
  • Cultivate a culture of safety and high reliability across teams.
  • Document and share improvement success stories externally through presentations and publications.
  • Perform all duties in alignment with the organization’s core values.

Benefits

  • Medical, dental, and vision insurance.
  • Employer paid group term life and disability insurance.
  • Contributions to Health Savings Account.
  • Flexible Spending Accounts available.
  • Generous Paid Time Off (PTO) and Paid Holidays including Paid Parental Leave.
  • 403(b) retirement plan with a 5% employer match.
  • Tuition assistance and support for student loans.
  • Various voluntary benefits including supplemental insurance and adoption assistance.
Full Job Description

The Improvement Consultant leads detection efforts and improvements aimed at enhancing quality and safety at Lurie Children’s by facilitating and coaching teams to achieve identified goals. Works collaboratively with all levels of leadership and a broad group of stakeholders to support achieving zero harm and continuous quality improvement for the organization. The Improvement Consultant demonstrates expertise in one or more of the following skillsets: clinical effectiveness and improvement (CEI), safety and process improvement (PI). This position will work closely with the NICU Outreach division to lead and support improvement work with leaders and team members at 6 partner hospitals.

Essential Job Functions:

  • Leads projects and conducts analyses to support the organization’s goals around quality, safety, and continuous improvement. Utilizes project planning tools and safety/improvement methodologies to facilitate project teams working toward zero harm and improved outcomes.
  • Conducts benchmarking, evidence review and synthesis, manual observations, and chart reviews to support projects.
  • Maintains ongoing data analysis/sharing, visual display and annotations of control charts, tests of change, evidence updates and support of control teams.
  • Invests in relationships, training and tools to build improvement capacity in the organization.
  • Promotes and leads a culture of safety and high reliability. Demonstrates a learning mindset and leads local learning; builds accountability and recognition.
  • Shares improvement stories and lessons learned with external organizations and patients and families by spearheading submissions for presentation and publication. Supports Lurie Children’s participation in external collaboratives.
  • Performs job functions adhering to Core Values to provide the highest quality care and service to our patients, families, co-workers and others.
  • Other duties as assigned.

Knowledge, Skills and Abilities:

  • Bachelor’s degree required. Master’s degree preferred.
  • 3-5 years’ experience in health care, patient safety, or quality; or experience leading improvement projects within healthcare or service-related environment utilizing formal methodologies.
  • Experience in safety and quality improvement training preferred.
  • Project management and collaboration skills required.
  • Strong written, interpersonal, organizational and problem-solving skills.
  • Proficiency in presenting, communicating, and interacting effectively with medical staff and management at all levels of the organization.
  • Ability to independently manage multiple projects with general supervision.
  • Proficiency with Microsoft applications: Excel, Word, and PowerPoint. Preferred proficiency with Epic.
  • Experience and skill with data management including interpreting, comprehending, and summarizing statistical and medical data.

#LI-EB1

Education

Bachelor's Degree (Required), Master's Degree

Pay Range

$76,960.00-$125,840.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentivesfor select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement


For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match


Various voluntary benefits:

  • Supplemental Life, AD&D and Disability
  • Critical Illness, Accident and Hospital Indemnity coverage
  • Tuition assistance
  • Student loan servicing and support
  • Adoption benefits
  • Backup Childcare and Eldercare
  • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
  • Discount on services at Lurie Children’s facilities
  • Discount purchasing program


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